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Russ Darrow Kia of Waukesha
Waukesha, WI
1,309 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,309 reviews
August 22, 2022
I was under pressure to get a vehicle ASAP, however dreaded the thought of high pressure sales experience . I had to go shopping without my spouse which added to the stress.The salesperson I had at Dar dreaded the thought of high pressure sales experience . I had to go shopping without my spouse which added to the stress.The salesperson I had at Darrow, Katie George, was kind , patient and honest . Listened to me and respected me. No pressure and no sleaze. I am very happy with the beautiful vehicle I got at a very fair price . All the staff were great , financial staff as well . Thank you again More
by Btf
Employees Worked With
Jonathan Maxwell, Shannon Pankratz, Katie George
August 07, 2022
Great service. Great customer service. Easy to make an appointment. Less than an hour for total service. Great customer service. Easy to make an appointment. Less than an hour for total service. More
by Terri
Employees Worked With
August 06, 2022
The associates at Russ Darrow took excellent care of me and made me feel comfortable during this process. and made me feel comfortable during this process. More
by sandersj3287
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski, Shannon Pankratz, Katie George
August 02, 2022
very clean, all friendly and helpful people, great experience we loved working with DENNIS, he always followed through on all his promises. experience we loved working with DENNIS, he always followed through on all his promises. More
by Hink
Employees Worked With
July 12, 2022
I finally bought my dream car! I received a great trade in offer that allowed me to purchase the Kia Seltos model that I fell in love with 2 yrs ago when they first came out. I c I received a great trade in offer that allowed me to purchase the Kia Seltos model that I fell in love with 2 yrs ago when they first came out. I chose Russ Darrow Kia because I have serviced my Kia Soul with them for the last 4+ yrs. Always great service and personable. My salesman, Kazimierz Madej, was wonderful. More
by SusanR58
Employees Worked With
Rebecca Boczkowski, Kazimierz Madej
July 09, 2022
Everyone was kind and courteous. No surprise fees. They worked with us and went above and beyond to help us get the vehicle. No surprise fees. They worked with us and went above and beyond to help us get the vehicle. More
by nenright
Employees Worked With
July 08, 2022
Katie was unbelievably helpful when it came to choosing the right car for me. She took the time to understand exactly what I was looking for and she well exceeded my expectations. I couldn’t have asked for the right car for me. She took the time to understand exactly what I was looking for and she well exceeded my expectations. I couldn’t have asked for a better salesperson! More
by Beccalyndaw
July 06, 2022
They are all such wonderful people to work with, especially Katie. They know how to put a smile on your face and you will all around love them! especially Katie. They know how to put a smile on your face and you will all around love them! More
by Jesse
Employees Worked With
Katie George
July 03, 2022
Dennis was a great sales person to deal with. His experience shows. He made the sometimes stressful process of purchasing a new vehicle very stress free. Excellent service from start to finish. W His experience shows. He made the sometimes stressful process of purchasing a new vehicle very stress free. Excellent service from start to finish. We will definitely be back for our next vehicle. More
by BRR
