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Russ Darrow Kia of Waukesha
Waukesha, WI
1,307 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
September 24, 2022
Wasn’t that pleased. They were more worried about a sale more then me as a customer. Next time I am buying online. I guess the good thing is I knew what I wanted because They were more worried about a sale more then me as a customer. Next time I am buying online. I guess the good thing is I knew what I wanted because otherwise I wonder have been bent over. More
by Page
Employees Worked With
Kenney Crump
September 23, 2022
I’ve purchased 3 vehicles here. Excellent service and amazing staff. They always treat me well and get me the best deals. Excellent service and amazing staff. They always treat me well and get me the best deals. More
by Lorikia
September 22, 2022
The staff was attentive, friendly, helpful and able to meet all of our needs in purchasing the car which made the whole experience very enjoyable. meet all of our needs in purchasing the car which made the whole experience very enjoyable. More
by rnruss5
September 17, 2022
Dennis is great! Always so friendly and helpful! I will definitely be back to see him! Always so friendly and helpful! I will definitely be back to see him! More
by Kim
Employees Worked With
September 16, 2022
This is now my fifth lease from Dennis and Russ Darrow Waukesha! I always feel welcomed and respected when I walk in the doors. Everyone is extremely helpful! Waukesha! I always feel welcomed and respected when I walk in the doors. Everyone is extremely helpful! More
by mukristen
August 31, 2022
Friendly salespeople, explained all of the features on our vehicle. No pressure to buy, explored other options available. our vehicle. No pressure to buy, explored other options available. More
by Dave
August 24, 2022
Great experience working with Greg and manager Ben! ! Made my daughter's first time buying a car from dealership pleasant. Great knowledge and very friendly. Would definitely recommend ! Made my daughter's first time buying a car from dealership pleasant. Great knowledge and very friendly. Would definitely recommend More
by Yjschroeder
August 23, 2022
One of the best experiences I have ever had. Kenney and the team were 100% honest. There were no “surprises” when I sat down with finance. I will recommend family and friends to do business with Kenney and the team were 100% honest. There were no “surprises” when I sat down with finance. I will recommend family and friends to do business with Kia Waukesha! More
by Sydney.Kazmierczak
August 22, 2022
I was under pressure to get a vehicle ASAP, however dreaded the thought of high pressure sales experience . I had to go shopping without my spouse which added to the stress.The salesperson I had at Dar dreaded the thought of high pressure sales experience . I had to go shopping without my spouse which added to the stress.The salesperson I had at Darrow, Katie George, was kind , patient and honest . Listened to me and respected me. No pressure and no sleaze. I am very happy with the beautiful vehicle I got at a very fair price . All the staff were great , financial staff as well . Thank you again More
by Btf
Employees Worked With
Jonathan Maxwell, Shannon Pankratz, Katie George
