Russ Darrow Kia of Waukesha

WOULD NOT RECOMMEND. I bought a car from Russ Darrow in Waukesha on August 25th 2022 from Gregg Kasper. They promise that they do a full detailed inspection report. But s I bought a car from Russ Darrow in Waukesha on August 25th 2022 from Gregg Kasper. They promise that they do a full detailed inspection report. But somehow missed the fact that my skid plate was cut out prior to service and accused me of cutting it out myself. They do not listen to anything you say and once you purchase the car they do not care to help you at all. I had my car serviced for an oil change and was informed of the skid plate by another Russ Darrow dealership on October 21st. They do not listen to any concerns you have they just want the sale and do not truly care about their customers being happy. When I called to ask why I wasn’t informed of the skid plate they accused me of cutting it out myself. Gregg said that he would sell this car to his grand daughter but didn’t care to get me answers when I had a concern. I would never purchase a vehicle from here and highly advise going elsewhere. More

They made buying a car easy for someone that HATES car shopping. Wally was great shopping. Wally was great More

Dennis was AMAZING! He did everything possible to make sure I walked away with the car I dreamed of having-no matter what it took! Thank you Dennis! Thank you Russ Darro He did everything possible to make sure I walked away with the car I dreamed of having-no matter what it took! Thank you Dennis! Thank you Russ Darrow Kia!!!! More

Dennis was amazing and worked so hard to help me get into a new car. He helped me get the car I really wanted. a new car. He helped me get the car I really wanted. More

Dennis was great! He was super helpful in finding a car we love! Being first time new (to us) car buyers, we were very green, and didn't feel like we were being taken He was super helpful in finding a car we love! Being first time new (to us) car buyers, we were very green, and didn't feel like we were being taken advantage of. Totally recommend Darrow Kia of Waukesha and Dennis as the go-to guy. More

Dennis is the best! I've worked with him over 10 years and have always had a phenomenal experience. He's patient, kind and very understanding to my needs. This was an I've worked with him over 10 years and have always had a phenomenal experience. He's patient, kind and very understanding to my needs. This was another positive sale with Dennis and Russ Darrow Kia! More

Denis is Great to work with. I have bought my cars from him for years and I will continue to buy my cars from him. I have bought my cars from him for years and I will continue to buy my cars from him. More

Clean building with many nice amenities. Knowledgeable and respectful staff. A very pleasant experience buying a used car. Knowledgeable and respectful staff. A very pleasant experience buying a used car. More

The dealership was friendly and fast and helped me get in the car that I really wanted the car that I really wanted More

My fiance and I had an excellent experience with Wally. We test drove a 2 vehicles and made a decision. Process went smooth and was pretty hassle free. We test drove a 2 vehicles and made a decision. Process went smooth and was pretty hassle free. More