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Russ Darrow Kia of Waukesha
Waukesha, WI
1,303 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,303 reviews
November 20, 2022
We've always had excellent experiences with this dealership! Brandon and Dennis are amazing to work with!! This is our 3rd vehicle from them. Keep up the GREAT work! dealership! Brandon and Dennis are amazing to work with!! This is our 3rd vehicle from them. Keep up the GREAT work! More
by Kerriannw68
November 08, 2022
Had a very good experience. Salespeople were very knowledgeable and helped figure out the best vehicle for what I wanted. Salespeople were very knowledgeable and helped figure out the best vehicle for what I wanted. More
by brainyac36
November 08, 2022
Brandon McGahee was a huge bonus he helped get my deal through. Wasn’t quite where I was comfortable with paying and he made it happen very appreciative of him and the whole team. through. Wasn’t quite where I was comfortable with paying and he made it happen very appreciative of him and the whole team. More
by MLJD16
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski
November 04, 2022
Great experience through the whole process. I appreciate their help every step of the way.! Very responsive with questions! I appreciate their help every step of the way.! Very responsive with questions! More
by Sean
Employees Worked With
October 27, 2022
Lease return and rollover went as smoothly as one would hope. All went according to plan. hope. All went according to plan. More
by JR
Employees Worked With
October 27, 2022
Always going to great lengths to help customers, will definitely go back in the future for another vehicle definitely go back in the future for another vehicle More
by Semmelmannj
October 25, 2022
WOULD NOT RECOMMEND. I bought a car from Russ Darrow in Waukesha on August 25th 2022 from Gregg Kasper. They promise that they do a full detailed inspection report. But s I bought a car from Russ Darrow in Waukesha on August 25th 2022 from Gregg Kasper. They promise that they do a full detailed inspection report. But somehow missed the fact that my skid plate was cut out prior to service and accused me of cutting it out myself. They do not listen to anything you say and once you purchase the car they do not care to help you at all. I had my car serviced for an oil change and was informed of the skid plate by another Russ Darrow dealership on October 21st. They do not listen to any concerns you have they just want the sale and do not truly care about their customers being happy. When I called to ask why I wasn’t informed of the skid plate they accused me of cutting it out myself. Gregg said that he would sell this car to his grand daughter but didn’t care to get me answers when I had a concern. I would never purchase a vehicle from here and highly advise going elsewhere. More
by Madelyn Lein
Employees Worked With
October 18, 2022
They made buying a car easy for someone that HATES car shopping. Wally was great shopping. Wally was great More
by Mduvall9508
October 14, 2022
Dennis was AMAZING! He did everything possible to make sure I walked away with the car I dreamed of having-no matter what it took! Thank you Dennis! Thank you Russ Darro He did everything possible to make sure I walked away with the car I dreamed of having-no matter what it took! Thank you Dennis! Thank you Russ Darrow Kia!!!! More
by tylerlistle0711
Employees Worked With
October 09, 2022
Dennis was amazing and worked so hard to help me get into a new car. He helped me get the car I really wanted. a new car. He helped me get the car I really wanted. More
by Santanaklug
