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Russ Darrow Kia of Waukesha
Waukesha, WI
1,303 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,303 reviews
January 12, 2023
The buying process was quick and easy. Dennis was great to work with. My daughter loves her new Kia! Dennis was great to work with. My daughter loves her new Kia! More
by LLKANE
January 11, 2023
Outstanding sales and service where going above and beyond is the norm!!! Dennis even came in on his day off to complete the sale and meet our needs. This is our 4th new car purchase from this dealersh beyond is the norm!!! Dennis even came in on his day off to complete the sale and meet our needs. This is our 4th new car purchase from this dealership and more are planned. Excellent work everyone! More
by John K
Employees Worked With
Other Employees :
Shannon Pankratz
January 11, 2023
Dennis made this purchase as easy as it could be. Would definitely recommend this dealership to friends and family Would definitely recommend this dealership to friends and family More
by tj_Berlin
December 17, 2022
Greg Kasper & Charles Ziegler were wonderful & caring people. They were so nice & respectful. CONGRATS to both of you! people. They were so nice & respectful. CONGRATS to both of you! More
by jaludostie
December 09, 2022
Dennis was great! The service was fantastic. We will definitely be coming here again in the future. The service was fantastic. We will definitely be coming here again in the future. More
by amandac
December 07, 2022
Wally and his team were friendly and respectful of my time. They constant kept me informed on what steps I needed to do to make the purchase as seamless as possible. I will return for future kia purchase time. They constant kept me informed on what steps I needed to do to make the purchase as seamless as possible. I will return for future kia purchases! More
by Denise G
December 06, 2022
Total xx reviews. I contacted them for an OTD price via texting Rebecca a few times and the response I got. "Do you want to complete a purchase contract and a down pay I contacted them for an OTD price via texting Rebecca a few times and the response I got. "Do you want to complete a purchase contract and a down payment to secure the vehicle?" I guess in 2022 they really think everyone is stupid. Didn't even talk price and already want a signature and money....LOL...I would highly recommend staying away from this game playing dealership. All this site does is let the dealer pump up their ratings with fake reviews. Trust me....this one is not fake and they totally PMO big time !!! More
by ronjans
Employees Worked With
Rebecca
November 27, 2022
My sales consultant, Kenney Cramps was amazing. He ask enough questions to understand exactly what I was looking for in a vehicle the Russ Darrow, GM Brandon was amazing I felt loved as soon as I w He ask enough questions to understand exactly what I was looking for in a vehicle the Russ Darrow, GM Brandon was amazing I felt loved as soon as I walked in the door. Everyone greeted me when I walked in the door and shortly after I left with the vehicle that I want it. More
by Mila Jay
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski
November 21, 2022
Awesome people to work with. Dennis Cardinal sold my kids grandpa cars for many years, then the kids mom and I bought cars from Dennis and now this last week Dennis sold my son h Dennis Cardinal sold my kids grandpa cars for many years, then the kids mom and I bought cars from Dennis and now this last week Dennis sold my son his very first new car. Brandon had a huge part in making the deal also. Thanks guys More
by Fmkett
Employees Worked With
