Russ Darrow Kia of Waukesha

Dennis went above and beyond Dennis Cardinal went above and beyond our expectations. We found a van at the Russ Darrow on N. 76th St.. To our surprise Dennis met us there for the Dennis Cardinal went above and beyond our expectations. We found a van at the Russ Darrow on N. 76th St.. To our surprise Dennis met us there for the test ride (Dennis's office is at the Waukesha location). Dennis worked with us to give us the best deal anywhere. With all of the Russ Darrow locations, Dennis can find the vehicle you want. This was the fastest and most direct vehicle closing we ever had. NO RUN AROUND OR WAISTED TIME. He was by far the best auto salesman we have ever worked with. More

Great customer service! I loved the dealership and everyone made me feel so welcome! Dennis my salesmen was great and the manager Brandon helped me with my new car that I LOV I loved the dealership and everyone made me feel so welcome! Dennis my salesmen was great and the manager Brandon helped me with my new car that I LOVE More

Awesome Customer Service The salesman by the name of William A. is awesome. He is very knowledgeable and takes the time to really understand what the customer needs. He expl The salesman by the name of William A. is awesome. He is very knowledgeable and takes the time to really understand what the customer needs. He explains everything thoroughly and is very willingly to help! I highly recommend anyone to purchase a car with him! More

2017 KIA Niro experience Ken was terrific in his service to me. He went out of his way to explain things, to accommodate me in every way making purchasing a new vehicle a very Ken was terrific in his service to me. He went out of his way to explain things, to accommodate me in every way making purchasing a new vehicle a very pleasant experience. More

Service visit was great! Desmond helped, and advised me on what to have serviced. As a result my pruis will run better and last longer. I just pulled up and they were done i Desmond helped, and advised me on what to have serviced. As a result my pruis will run better and last longer. I just pulled up and they were done in a snap. Price for service was very competitive. I did not have an appointment and my wait time low. 5 out 5 stars. Thank you. Bill Calvert More

Extremely satisfied I had recently had an accident and my car was totalled. I reached out to a number of dealerships regarding my situation. It was only Dennis Cardinal w I had recently had an accident and my car was totalled. I reached out to a number of dealerships regarding my situation. It was only Dennis Cardinal who worked to help me find a replacement. He provided me with exceptional service, even coming in on his day off to make sure everything went smoothly. I will definitely be coming back to Dennis for any of my vehicle needs. More

Amazing Service I came in to the dealership with a tough situation, being from another state, and after visiting other dealerships Jeff and Brandon worked with me to I came in to the dealership with a tough situation, being from another state, and after visiting other dealerships Jeff and Brandon worked with me to get the exact car I wanted at the price I could afford. More

Fast service Dealership respected my time and was efficient and friendly. They found the perfect vechile and had all the paperwork done withing two hours. I drove Dealership respected my time and was efficient and friendly. They found the perfect vechile and had all the paperwork done withing two hours. I drove home that night More

Great experience with Russ Darrow GREAT EXPERIENCE. We have purchased many cars over the years but this is the best place to go and only place I will go. I am glad to be a returning cu GREAT EXPERIENCE. We have purchased many cars over the years but this is the best place to go and only place I will go. I am glad to be a returning customer of this dealership. My wife and I never have felt pressured into any decisions and they have always be good with cars in trade. I can not say enough good things about everyone who we worked with from Dennis in sales and the finance department. Highly recommend. More

Return customer Ken and the sales team were amazing. We purchased a Kia Soul in March and as a result of an auto accident the vehicle was totaled. We returned to Kia Ken and the sales team were amazing. We purchased a Kia Soul in March and as a result of an auto accident the vehicle was totaled. We returned to Kia to be welcomed back by the sales manager who remembered us from our purchase 8 months ago and a CAN DO attitude from everyone involved. We had tons of questions about how to take care of the old car stuff and lots of questions about new options. Ken (and everyone we talked to on the Kia team) was extremely friendly, informative, knowledgable and patient. We couldn't be happier with our purchase and how we were treated. First rate experience with Matt in finance as well as everyone in management. Strongly recommend if your in the market to stop and check them out! More