Russ Darrow Kia of Waukesha

Walked in not expecting to buy We were in the area and decided to stop in and see if anything could be done with trading in my husbands car. Totally not expecting anything to work o We were in the area and decided to stop in and see if anything could be done with trading in my husbands car. Totally not expecting anything to work out since we still owed on it, the entire team including Kenny, helped keep the same car payment for a car we were looking at. In the meantime. It worked out for me to trade my car in as well and keep similar payments for my dream car. It was a long 6 hours, however, we got it done and everybody’s happy. I have previously bought 2 cars from this dealership and I went back for a reason. They are all awesome to work with. Thank you Kia of Waukesha! More

Ken was incredibly professional and helpful Ken Teramura was wonderful in helping me find the best car for me. I loved his no pressure approach. I would definitely come back again and work with Ken Teramura was wonderful in helping me find the best car for me. I loved his no pressure approach. I would definitely come back again and work with him in the future. More

THE BEST BUYING EXPERIENCE EVER I bought 2018 Kia Optima from Kenney Crump, i was referred to him from a friend who bought 3 cars from him in the past. She said it would be a smooth I bought 2018 Kia Optima from Kenney Crump, i was referred to him from a friend who bought 3 cars from him in the past. She said it would be a smooth progress, no haggling and not a long wait and she was so on point. He was very professional, knowledgeable, funny and pressure free. I was in and out of there in less 45 mins. What a amazing experience, i will definitely refer anyone i know who wants to buy a car to see Kenney at Waukesha Kia. More

Great Experience Ken was amazing to with. A few months back, my finance had purchased a new car and when I decided to purchase a new vehicle we decided to return to wo Ken was amazing to with. A few months back, my finance had purchased a new car and when I decided to purchase a new vehicle we decided to return to work with Ken. Upon picking up my me car, there was an issue with the car. Ken though was amazing. He helped resolved the issue from start to finish. His honesty and integrity truly set him apart from others in his field. Highly recommend him to work with! More

Oil change Making the appointment was easy and the service department accommodated my schedule. Upon arriving, both at drop off and pick up I was greeted by very Making the appointment was easy and the service department accommodated my schedule. Upon arriving, both at drop off and pick up I was greeted by very courteous staff. More

A great dealership Dennis was extremely helpful and friendly for my first car purchase. He made the process extremely easy and fun. I would highly recommend this dealers Dennis was extremely helpful and friendly for my first car purchase. He made the process extremely easy and fun. I would highly recommend this dealership. More

Seamless. Feeling a little nervous about the whole car buying process due to the fact that I haven't done so in 17 years was a little overwhelming and ESCHELL C Feeling a little nervous about the whole car buying process due to the fact that I haven't done so in 17 years was a little overwhelming and ESCHELL C. made the experience very enjoyable and fun and the rest of the staff made me feel welcome I would definitely recommend this dealership to all my friends and family. More

Oil change Everyone here is super nice and always helpful. They always point out the things my car will need at future visits which is good information to have f Everyone here is super nice and always helpful. They always point out the things my car will need at future visits which is good information to have for planning. More

Amazing Service! Ken at Russ Darrow Kia of Waukesha is amazing! He was willing to work with my non typical schedule and had all the paperwork ready for when my husband Ken at Russ Darrow Kia of Waukesha is amazing! He was willing to work with my non typical schedule and had all the paperwork ready for when my husband and I arrived! The process from start to finish was nothing less than amazing! Thanks Ken! More

Salesman truly worked with me! My salesman truly worked with me through ever aspect of the sale to ensure I got exactly what I wanted. I felt very much "at home" when dealing with My salesman truly worked with me through ever aspect of the sale to ensure I got exactly what I wanted. I felt very much "at home" when dealing with him and didn't feel pressured or like I was being "double-talked" to. Everything was explained well and they made sure that my transaction went as smoothly as possible! More