Russ Darrow Kia of Waukesha

Awesome Ha , went to buy a used pickup and ended up with a 2016 Kia sportage for my wife and the pickup . Great atmosphere and staff . They really work to get Ha , went to buy a used pickup and ended up with a 2016 Kia sportage for my wife and the pickup . Great atmosphere and staff . They really work to get you a deal More

100% Customer Service Focused! EVERYONE I interacted with was friendly, helpful and thorough throughout every step in the process. Even though this is a Kia dealer and I walked in w EVERYONE I interacted with was friendly, helpful and thorough throughout every step in the process. Even though this is a Kia dealer and I walked in with my heart set on the used Jeep I'd seen online, the sales team did their best to provide me with as much information as possible about the vehicle. Dennis Cardinal especially went above and beyond in ensuring my transaction was smooth and Jessica (finance manager) is spunky and delightful to work with. More

Great! Great service! Everyone was pleasant and the wait was short which was great since I had my 1 year old with me. She enjoyed the snacks in the waiting a Great service! Everyone was pleasant and the wait was short which was great since I had my 1 year old with me. She enjoyed the snacks in the waiting area- Very pleased! More

Low Pressure, Actually Had Fun! I was nervous about buying a car, I knew what I wanted but wasn’t ready to buy a car tonight, but ultimately decided it was a good deal, and the timin I was nervous about buying a car, I knew what I wanted but wasn’t ready to buy a car tonight, but ultimately decided it was a good deal, and the timing was right. Jeff, Shawn, and Aaron answered all my questions open and honestly, and never once pressured me into making a decision. They were all really nice, and made the process really easy. And I actually had a lot of fun! More

Quick service Had someone greet me right away. They were very efficient and friendly. I felt taken seriously by the sales person and they were understanding in the Had someone greet me right away. They were very efficient and friendly. I felt taken seriously by the sales person and they were understanding in the financial process. More

Oil change and cabin filter I was able schedule online and got timely and courteous service. They answered all of my questions and made note of any recommendations they felt that I was able schedule online and got timely and courteous service. They answered all of my questions and made note of any recommendations they felt that I should be aware of. More

Great Service from Start to Finish! The only dealership I would have my vehicle serviced. Bob Sterling always goes above and beyond to make sure we are satisfied with the work that is d The only dealership I would have my vehicle serviced. Bob Sterling always goes above and beyond to make sure we are satisfied with the work that is done. Highly recommend! More

SUV to Sedona As always a great experience with Dennis! He made a stressful situation painless! I would refer Dennis and Russ Darrow to any and all of my family and As always a great experience with Dennis! He made a stressful situation painless! I would refer Dennis and Russ Darrow to any and all of my family and friends because I know they would be treated with respect! More

😊 There There good friendly price is ok The job is done right the first time.Lounge was ok.Cofee was ok .All in all good experience There good friendly price is ok The job is done right the first time.Lounge was ok.Cofee was ok .All in all good experience More

Warm welcome This was my first time visiting KIA and I wasnt disappointed. I had a feeling that my tiring search for a car was coming to a close. Bill proved to b This was my first time visiting KIA and I wasnt disappointed. I had a feeling that my tiring search for a car was coming to a close. Bill proved to be genuine, very helpful and went the extra mile to thoroughly explain the features on the KIA Soul. I was so appreciative of his respect and excellent service. He and all of the KIA representatives made this car buying experience much easier. Thank you for helping me find just the right car! More