Russ Darrow Kia of Waukesha

Purchase of 2017 Kia Sorento This is our second Kia Sorento that we have purchased with Dennis at Russ Darrow Kia. Dennis is very helpful and knowledgeable of the vehicles. We This is our second Kia Sorento that we have purchased with Dennis at Russ Darrow Kia. Dennis is very helpful and knowledgeable of the vehicles. We are very happy with the service we received. More

Great experience They heard my preferences and gave me just what I’ve been needing. I couldn’t be more happier with my choice. I highly recommend. They heard my preferences and gave me just what I’ve been needing. I couldn’t be more happier with my choice. I highly recommend. More

Amazing custom service Had my 15,000 mile maintenance. Couldn’t have been more pleased. Amazing customer service. The appointment was supposed to take two hours but since D Had my 15,000 mile maintenance. Couldn’t have been more pleased. Amazing customer service. The appointment was supposed to take two hours but since Desmond knew I was waiting he had the work done as quickly as possible and got me out of there in 1.5 hours More

Excellent Jeff was very knowledgeable and took a lot of time to make my first experience buying a new car a good one. He is a pleasure to work with. Jeff was very knowledgeable and took a lot of time to make my first experience buying a new car a good one. He is a pleasure to work with. More

Don't believe the lies in the last week Stay away! Everything and anything they tell you they will not stand by! Vehicle had to be brought back after less then a week of ow in the last week Stay away! Everything and anything they tell you they will not stand by! Vehicle had to be brought back after less then a week of owning. Also was given a oil change free of charge so they said only to find out they deducted it from the three free I was suppose to have had anyway! Service personnel was unprofessional and was quick to catch an attitude when I tried to example I had an additional oil change. When I asked for the managers name she seemed to someone not k own how to pronounce his name! At this point I could care less about a free oil change, but making promises to customers for things the company plans to do for you for spending thousands of dollars at the business and not following through on them is unlawful! More

Outstanding service! Me & my fiancé drove over an hour away to buy a car from Lee & Jessica, they were amazing & I highly recommend them to anyone who goes there! Me & my fiancé drove over an hour away to buy a car from Lee & Jessica, they were amazing & I highly recommend them to anyone who goes there! More

Purchase Salesman Jeff R. was so cool, danced, laughed and gave me a blessing. Wish I could include a picture. I came in knowung what I wanted, he made sure it Salesman Jeff R. was so cool, danced, laughed and gave me a blessing. Wish I could include a picture. I came in knowung what I wanted, he made sure it happened. Thank you Jeff and all the Kia employees I hugged. More

Great service!! Amazing service. Dennis helped me find a car I could afford and Antjuan worked with me to get approval! They were both very helpful and friendly. Amazing service. Dennis helped me find a car I could afford and Antjuan worked with me to get approval! They were both very helpful and friendly. More

Always great service ! Very prompt and professional service department. The shuttle services a great convenient Perk. All of the service personnel are friendly and helpful. Very prompt and professional service department. The shuttle services a great convenient Perk. All of the service personnel are friendly and helpful. Erica was my service person a day and truly wonderful about following up me on repairs and arranging pick up of my car. More

Salespeople are great, finance not so much I worked with Aaron Hendersen and Echell today and they were incredible. I would have purchased a car but when Aaron came around with the numbers the I worked with Aaron Hendersen and Echell today and they were incredible. I would have purchased a car but when Aaron came around with the numbers the finance employee gave him, something was off. I left without a deal and after a few phone calls between he and I, we figured the APR I was quoted (and the one the finance employee told him) was incorrect and was twice as much. It's a shame Aaron lost out on a sale, especially on the last day of the month, because of a dishonest finance employee. More