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Russ Darrow Kia of Waukesha
Waukesha, WI
1,302 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
March 20, 2023
Buy a car or trucks check before buy for russ too much system doesn't work perfect after done paperwork you can't return or refund money back so you guys lost money pay more for all part. Key in your hand system doesn't work perfect after done paperwork you can't return or refund money back so you guys lost money pay more for all part. Key in your hand no more warranty. Special bad service's department unexperience save they money lost or money. Now I have too fix by my self the rear strut and some part. They said the is 11600 mile we can't help. Almost like junk car. Waste time with gas More
by Nur muhamad
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski
March 18, 2023
Friendly, helpful and simple. Thank you russ darrow for making it happen. Happy with my new car. Thank you russ darrow for making it happen. Happy with my new car. More
by Junior21679
March 18, 2023
Great place for buying a car and for receiving Service. They service Kia's and all other makes and models. Advisors are top notch, knowledgeable and friendly. Techs are amazing group of guys that are effic They service Kia's and all other makes and models. Advisors are top notch, knowledgeable and friendly. Techs are amazing group of guys that are efficient and honest. Prices are great for a dealer. Oil Changes are only $69.95 for Full Synthetic! Very affordable. More
by RedDragon378
March 18, 2023
The dealership was clean and inviting and the work areas were spaced perfectly for some sense of privacy.. Kenny and Brandon were wonderful to work with!! were spaced perfectly for some sense of privacy.. Kenny and Brandon were wonderful to work with!! More
by sheri6363
March 16, 2023
I highly recommend. Not only is Dennis C one of the best salesman around, Rebecca, Brandon and Shannon were also amazing. Thank you for making this experience a great on Not only is Dennis C one of the best salesman around, Rebecca, Brandon and Shannon were also amazing. Thank you for making this experience a great one like always and I LOVE my new Kia Sportage. More
by Semmie1029
Employees Worked With
Other Employees :
Rebecca Boczkowski, Shannon Pankratz
March 12, 2023
The appraisal values on vehicles are awful when you bring in a car worst dealership ever I brought in two cars and the appraisal value is worse than Kelley Blue book which is pro dealership never get your ca in a car worst dealership ever I brought in two cars and the appraisal value is worse than Kelley Blue book which is pro dealership never get your car praise there I mean I know they want to make a profit but gee whiz you could at least give me more for my trade-ins you're not going to make $7,000 on each vehicle for a profit that's insane buyer beware More
by mcguuiretom
March 09, 2023
Excellent. Told Dennis I needed a car by the end of the day and my budget and he made it happen! The process was effortless and painless! Told Dennis I needed a car by the end of the day and my budget and he made it happen! The process was effortless and painless! More
by miyaskinkis
February 28, 2023
Dennis gave us excellent service. We found the exact car we wanted and I got a great deal on my trade in. Highly recommended! We found the exact car we wanted and I got a great deal on my trade in. Highly recommended! More
by A H
Employees Worked With
Other Employees :
Rebecca Boczkowski
February 21, 2023
This was a good experience. We enjoyed working with Dennis and everyone there. It was a busy day but they tried to keep everything moving as quickly as possible. We enjoyed working with Dennis and everyone there. It was a busy day but they tried to keep everything moving as quickly as possible. More
by askinkis
February 19, 2023
Love Russ Darrow Waukesha. This is my 6th car I have bought from them. Dennis Cardinal is the best sales person. We love him like family! This is my 6th car I have bought from them. Dennis Cardinal is the best sales person. We love him like family! More
by Debra Bence
