Russ Darrow Kia of Waukesha

Wonderful Happy, knowledgeable, friendly service professional. Sorry to disappoint I don’t have any more to write about my experience at the Kia dealership. Tha Happy, knowledgeable, friendly service professional. Sorry to disappoint I don’t have any more to write about my experience at the Kia dealership. Thank you More

Certified pre-owned Russ Darrow Kia in Waukesha was easy to work with on purchasing a certified pre-owned off their lot. Lee offered several ways to complete the purchase Russ Darrow Kia in Waukesha was easy to work with on purchasing a certified pre-owned off their lot. Lee offered several ways to complete the purchase. All my questions were answered as Lee worked through the details. Overall, an excellent buying experience. More

Excellent service We had an exceptional experience. Ask for Jeff. He is knowledgeable and friendly and also takes his time explaining every step of the process. I would We had an exceptional experience. Ask for Jeff. He is knowledgeable and friendly and also takes his time explaining every step of the process. I would absolutely go and see him again. More

First time Kia Buyer Ken was a rock star helping us navigate the Kia Sorento options. Great Sales Rep. Like the laid back atmosphere of the entire dealership. Pleases wit Ken was a rock star helping us navigate the Kia Sorento options. Great Sales Rep. Like the laid back atmosphere of the entire dealership. Pleases with our entire buying experience More

Spark plug change They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got ther They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got there, they were able to offer me a coupon for even more off, that was even better. More

Easiest car purchase ever After researching the Kia Niro, I visited Russ Darrow because they had a model I wanted and they were close to home. After waiting a few minutes Lee c After researching the Kia Niro, I visited Russ Darrow because they had a model I wanted and they were close to home. After waiting a few minutes Lee came to assist us. He had us test driving a car in less than 5 min. Lee was very kind and courteous, very honest with us on his knowledge of this newest model, and very pleasant to work with. After deciding on our vehicle, the sales manager Greg was quick to explain our financing options and worked hard to get us the best deal for us. I had visited other Kia dealers and although pricing was similar, Greg made sure to beat the competition on price with his best offer up front. After filling out paperwork, we were approved and ready to close the deal within a couple hours. We took care of a few errands and headed back to take delivery. When we arrived Lee had made sure the vehicle was clean and gassed up for us, and took us through the features on the car to customize our preferences. He was never pushy and gave us plenty of time to "play" with the features. Before too long we were ready to sign papers. Jessica in finance was very helpful, laid back, and a pleasure to work with. She made the boring paperwork part of vehicle purchasing more enjoyable. From initial visit to driving away in our new car was a few short hours. We were very pleased with the vehicle purchase experience from this dealership team! More

New car purchase Lots of choices available. People willing to work with you to get the best purchase for all involved. Dennis worked with myself to get this new car. A Lots of choices available. People willing to work with you to get the best purchase for all involved. Dennis worked with myself to get this new car. And their finance depart went the extra mile to get the extra warranties. Thanks folks for everything. More

Happy new car owner Lee is very nice and helpful. He helped us find the right car for us and offered an overnight rest drive. He was upfront and honest as he walked us th Lee is very nice and helpful. He helped us find the right car for us and offered an overnight rest drive. He was upfront and honest as he walked us through the process. He was the first to greet us at the door and the last one to walk us to our new car. More

Great experience I’m giving this rating because you all gave me good and kinda quick service i am very pleased with the work that was done. I’m giving this rating because you all gave me good and kinda quick service i am very pleased with the work that was done. More

White Soul Dealer work with me to get the very best deal for the vehicle. I was very satisfied with the purchase. Vehicle was clean and people treated me very Dealer work with me to get the very best deal for the vehicle. I was very satisfied with the purchase. Vehicle was clean and people treated me very good More