Russ Darrow Kia of Waukesha

Great first car buying experience Buying a car with Dennis was great! He didn't pressure us into a car. He gave us time to make our choice on our own. Dennis was fun to spend our after Buying a car with Dennis was great! He didn't pressure us into a car. He gave us time to make our choice on our own. Dennis was fun to spend our afternoon with. He has a great since I'd humor that adds to the great experience. We would recommend Dennis and his team to anyone looking for a new to you car! More

OUTSTANDING! AWESOME! It was truly my pleasure working with Dennis Cardinal. His knowledge coupled with his concern for my needs helped me to not only locate a vehicle perf It was truly my pleasure working with Dennis Cardinal. His knowledge coupled with his concern for my needs helped me to not only locate a vehicle perfectly suited for me but also to make a purchase that worked within my budget parameters. I was regarded more as a family member rather than a customer. GM Brandon made certain the transaction went seamlessly. Thank you! More

where are your ratings below 5 stars.do you remove them? I recently traded a vehicle for which they have me a crummy price and bought a used vehicle.there were issues and when I went back they were rude and I recently traded a vehicle for which they have me a crummy price and bought a used vehicle.there were issues and when I went back they were rude and sarcastic.it is costing me 1k to make this car safe and road worthy.Bad customer service.I would never go back.in fact small claims court is in the future. More

Great customer service! Very friendly, helpful and knowledgeable. I appreciate that another person was willing to help me connect my Bluetooth even though I wasn't his cust Very friendly, helpful and knowledgeable. I appreciate that another person was willing to help me connect my Bluetooth even though I wasn't his customer. I enjoyed the complimentary coffee and snacks, too! More

Great service This was my 1st visit. I normally hate going to dealership and having them tell I need things done that I know I don’t need. Desmond the service writ This was my 1st visit. I normally hate going to dealership and having them tell I need things done that I know I don’t need. Desmond the service writer listened to my concerns. He found a recall notice that should remedy the problem. I didn’t have time to have it done that day but I will get it next week. This visit I had a lube, oil special. No pressure for anything else. I forgot to mention a screw for my license plate was missing. The service tech mentioned it and when I got home I saw he had put one it More

Quick, efficient, and smoothe Dennis was amazing in helping our family get a much needed Sedona. Highly recommend working with him at Kia. He made everything seem so effortless and Dennis was amazing in helping our family get a much needed Sedona. Highly recommend working with him at Kia. He made everything seem so effortless and found us a deal that worked with in our families budget. More

Outstanding dealership. This is second time dealing with Russ Darrow Kia of Waukesha. The transaction was smooth and pleasant. Wally Thom the salesman was absolutely profess This is second time dealing with Russ Darrow Kia of Waukesha. The transaction was smooth and pleasant. Wally Thom the salesman was absolutely professional and well versed on the Sorento we were interested in Branden Magahee, the GM was great to work with also. We had the pleasure of meeting and working with Branden about six years ago when we leased our first Kia. I will continue with our great relationship with the Waukesha Kia dealership. Especially Wally and Branden. I will recommend all my friends and family to shop here Sincerely, Rick and Judy Steffen More

Thanks was very happy with service Sales and financial are very honest and helpful nice people and not pushy I would recommend this place to everyone who wants a good used vehicle Sales and financial are very honest and helpful nice people and not pushy I would recommend this place to everyone who wants a good used vehicle More

Great Service Very informative and courteous emoloyees. Russ Darrow seems to care and take care of their customers. That is very imprortant to me as a consumer. Very informative and courteous emoloyees. Russ Darrow seems to care and take care of their customers. That is very imprortant to me as a consumer. More

Best Vechile Purchase Experience -EVER :) I must admit, our entire experience WOW-ed us. We absolutely would recommend Russ Darrow KIA Waukesha dealership, hands down! Our sales person, Wall I must admit, our entire experience WOW-ed us. We absolutely would recommend Russ Darrow KIA Waukesha dealership, hands down! Our sales person, Wally Thom, is knowledgeable and truly customer focused. Every aspect of my Sorento was explained. All questions answered. Between leadership of Greg and Brandon, they smoothly finalized our purchase. I must say, I felt at ease, and NO pressure. The finance team of Probert and Brad, were personable and very informative. Kudos to Brody's Service dept. Ensuring all details were properly attended to before I got on the highway. Thanks for the balloons and photos. Great teamwork!!!! More