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Russ Darrow Kia of Madison - Service Center

Madison, WI

4.2
206 Reviews

206 Reviews of Russ Darrow Kia of Madison - Service Center

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February 02, 2022

The service department was very nice. Joe and Sara were very helpful with answering any questions I had. I would recommend them to anyone. More

by Bowhunter15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
Feb 02, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 01, 2022

I enjoyed working with the professionals in the Service Department when I got my oil changed. More

by kkelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Russ Darrow Kia of Madison responded

Thank you for the feedback ! We really appreciate it !

January 29, 2022

I was very pleased with the service that was provided the employees were readily available to help and answer any questions I may have had More

by Doris at 453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
Jan 29, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 25, 2022

All went well; a very good experience from start to conclusion. Can depend upon their quality service! More

by Henry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Ramirez
Jan 25, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 09, 2022

Another seemless oil change/tire rotation... very smooth operation. Milwaukee has staff shortages, but Russ Darrow Kia of Madison has been available both times I needed their service. More

by rw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gaither
Jan 10, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

January 08, 2022

Efficient, courteous, affordable. Felt welcomed and safe. Great Job! Will use them again for our new 2022 KIA Carnival. More

by rmozgawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gaither
Jan 08, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

December 22, 2021

Provides Great customer service. Listen to your needs and gives great feedback. Thank you Russ More

by Jscynthia12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gaither
Dec 22, 2021 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

December 21, 2021

I was able to get in for a oil change no problem they were friendly and helpful More

by Detramcneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Bundy
Dec 21, 2021 -

Detramcneal responded

Good experience

Dec 21, 2021 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

October 08, 2021

Great service. Answered all questions about the car. Did video to show and explain undercarriage of my car More

by dna7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
October 06, 2021

Good as usual. As.expected. Same as before what can I say same all same all More

by Edkaymarquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady
Oct 06, 2021 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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