Russ Darrow Kia of Madison - Service Center

Even oil change easy. Going into Express service for my 1st oil change couldn't have been easier. Went to coffee shop down the street and got a text it was done b4 I had fi Going into Express service for my 1st oil change couldn't have been easier. Went to coffee shop down the street and got a text it was done b4 I had finished my coffee. They even apologized for not doing a car wash because I had my bike on a rack on the back. Also told me, yes for a charge I could get synthetic oil. More

Good service department My company has 15 Kia vans and I get them serviced at Russ Darrow. The manager in the service department is Jake, and he is very helpful and getting m My company has 15 Kia vans and I get them serviced at Russ Darrow. The manager in the service department is Jake, and he is very helpful and getting me in at short notice and the work is always done on time and is to my satisfaction. I definitely recommend this dealership for service. More

Sedona Great dealership! Respectful of my time and thorough in checking over the van. I brought it in for service to address a recall issue and they checke Great dealership! Respectful of my time and thorough in checking over the van. I brought it in for service to address a recall issue and they checked and found the tires were wearing unevenly and did an alignment too, and got it all done more quickly than they estimated and for a very reasonable cost. More

Excellent Service Team!!! We’ve used Russ Darrow Kia for the past 10 years and always had great service and fair prices! Whole heartedly recommend them to anyone looking for We’ve used Russ Darrow Kia for the past 10 years and always had great service and fair prices! Whole heartedly recommend them to anyone looking for great service More

Needed Maintenance, I was given an updated analysis of the potential problems with my vehicle along with a cost estimate. I was also informed that my vehicle had two reca I was given an updated analysis of the potential problems with my vehicle along with a cost estimate. I was also informed that my vehicle had two recall notifications that were also taken care of in a timely fashion. Everything fell into place, cost estimate and timetable. I'm very satisfied with the Russ Darrow team. And wouldn't hesitate to recommend them to friends and family and anyone in between. More

Service Visit Enjoyed the professional and prompt service. This was my first visit to the dealership and I was quite impressed. Will definitely recommend this deale Enjoyed the professional and prompt service. This was my first visit to the dealership and I was quite impressed. Will definitely recommend this dealership to my friends. More

15,000 service Service was performed well and Jakob was both helpful and friendly. I would recommend Russ Darrow Kia service and look forward to coming back for futu Service was performed well and Jakob was both helpful and friendly. I would recommend Russ Darrow Kia service and look forward to coming back for future services More

Very friendly staff. I took my KIA in for an oil change. Everything went well, everyone is helpful. Do have some issues, they run the car thru a car wash and it comes ou I took my KIA in for an oil change. Everything went well, everyone is helpful. Do have some issues, they run the car thru a car wash and it comes out more spotty then when it went in, maybe have a spotfree. Also the weather is getting warmer out and after i got back in my car it smelled of body odor and grease. I dont like to complain but my car isnt even a yr old, dont want that smell in my seats. More

Air conditioner repair Very professional honest polite clean great mechanics keep up good work u guys rock wouldn’t go anywhere else trust me sales great mgt rocks fiancé ro Very professional honest polite clean great mechanics keep up good work u guys rock wouldn’t go anywhere else trust me sales great mgt rocks fiancé rocks shuttle people More