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Russ Darrow Kia of Madison
Madison, WI
698 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
March 29, 2025
Very attentive, very nice. And always looking for me the best deal about my budget. And always looking for me the best deal about my budget. More
by NAVSGAB2476
Verified Customer
March 28, 2025
I liked that they checked headlight bulbs before running electrical tests. Free car wash is always a bonus! Joe was very friendly. electrical tests. Free car wash is always a bonus! Joe was very friendly. More
by JBFREY
Employees Worked With
March 26, 2025
Joe is the best and knows his job well. The free inspection video and car wash are a great plus. The free inspection video and car wash are a great plus. More
by Kreestan
Employees Worked With
March 26, 2025
Very accommodating to the needs of your schedule, pleasure to have done business with them pleasure to have done business with them More
by JODI_RESIDENCES_CBRF
March 25, 2025
Bought car from here & have had good service from all the departments I’ve had to work with. departments I’ve had to work with. More
by SIMPSON12345
Employees Worked With
March 24, 2025
The staff is incredibly helpful especially Will and Jonathan. Fast and reliable communication and good customer service is always important to me and my family. Jonathan. Fast and reliable communication and good customer service is always important to me and my family. More
by MBARTLETT
March 22, 2025
Professional service, we'll explained work, and a good heads up on what will be coming up for my next service. Thank you Joe. heads up on what will be coming up for my next service. Thank you Joe. More
by CJR7841
March 22, 2025
I sent 2 emails, filled out the online parts request 3 times. I also phoned 5 times over 4 days, with no answer in parts department. Later I left a message with the receptionist who told me she would get times. I also phoned 5 times over 4 days, with no answer in parts department. Later I left a message with the receptionist who told me she would get the message to the parts department. 7 days later and I have not heard a word from parts department! Done with this dealership. On another note the recall on my ev6 was handled professionally. More
by ddeavers
Employees Worked With
March 22, 2025
Service and friendliness is always the best in providing the care that my car needs. the care that my car needs. More
by dandunnavan
March 19, 2025
Great customer service! Quick and friendly! I will return soon.... trust the work they do... Quick and friendly! I will return soon.... trust the work they do... More
by RRAMIREZ196877
