Russ Darrow Honda - Service Center

Scheduled a 2:30pm appointment for them to diagnose what why I had a check system storage warning on my 2017 Honda accord. Car didn’t get looked at until 4:30. Was told that I would not be charged the diagn why I had a check system storage warning on my 2017 Honda accord. Car didn’t get looked at until 4:30. Was told that I would not be charged the diagnostic fee if I went ahead with the repairs. The only repair that was needed was the replacement of a brunt out fuse. Which they changed but tried to charge me $231 diagnostic fee. They also tried to charge me $398 to install a window visor. There is literally a 3 minute long video on YouTube that shows you how to do that. So your telling me your charging me $100 a minute for the a job that simple. Absolutely ridiculous place and Aleiah is the worst. More

Good maintenance work and communication by internet video most appreciated. Like the warranty of 12/12 for the work accomplished. video most appreciated. Like the warranty of 12/12 for the work accomplished. More

Really took care of me and my car needs, would highly recommend to and friends and family recommend to and friends and family More

Easy to work with. Flexible options for dates and times for service. Very convenient options to wait or they provide transportation back to my house. Flexible options for dates and times for service. Very convenient options to wait or they provide transportation back to my house. More

They did the service I came in for, recommended that I was due for recommended factury service and I agreed it was due. also checked tire Ware and brakes and was happy with there diagnosis was due for recommended factury service and I agreed it was due. also checked tire Ware and brakes and was happy with there diagnosis More

I love the dealership but this time I wasn't satisfied with the service I received. I got a oil change and tire rotation now when I'm driving on the expressway my truck is shaking and it wasn't doing that with the service I received. I got a oil change and tire rotation now when I'm driving on the expressway my truck is shaking and it wasn't doing that before. More

Didn’t like the way she got upset when I wouldn’t purchase extra things purchase extra things More

Liked the way Russ Darrow takes care of customers. Receiving, caring, and supporting great! Thanks Receiving, caring, and supporting great! Thanks More

I love that dealship 10 rate very good service all the time very helpful yes time very helpful yes More

Nice to work with. Clean waiting and a great team to work with every time. Clean waiting and a great team to work with every time. More