Russ Darrow Honda - Service Center

Fast, reliable and convenient I got an appointment right away. Everything was done fast; the service was excellent. I would definitely recommend the place to anyone. Thank you very I got an appointment right away. Everything was done fast; the service was excellent. I would definitely recommend the place to anyone. Thank you very much. More

200k Here I Come I love my 2010 Pilot. I currently have 150k low maintenance miles and want to hit at least 200k before thinking of replacing “old reliable”. I was hea I love my 2010 Pilot. I currently have 150k low maintenance miles and want to hit at least 200k before thinking of replacing “old reliable”. I was hearing some engine noise, and the service team was able to diagnose the issue. A little investment in old reliable and I’m very hopeful 200k plus is well in reach. John keep me in the loop with options, the parts were in, and 24hrs later... I’m on the road again. More

Excellent Service Took my Honda CR-V into the service department and was greeted by Alicia. Having dealt with Alicia before I right away felt confident that I would rec Took my Honda CR-V into the service department and was greeted by Alicia. Having dealt with Alicia before I right away felt confident that I would receive excellent service and whatever the problem was, it would be explained to me in language that I could understand. Thanks Alicia! More

Okay for a dealership experience To highly priced. Took longer then promised but better than other dealerships in the area. Service writer was nice and friendly. Will probably return To highly priced. Took longer then promised but better than other dealerships in the area. Service writer was nice and friendly. Will probably return for service. More

Technician went extra mile Rangel Lopez #481 worked hard to ensure I didn't have to pay an additional $1300 for a new head due to some really bad plugs. Could have taken the ea Rangel Lopez #481 worked hard to ensure I didn't have to pay an additional $1300 for a new head due to some really bad plugs. Could have taken the easy route, but he didn't. More

Friendly and respectful My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take over an hour. My service adviser did everything she could to get me out as soon as possible with the big rush that showed up at my appointment time. I still recommend thanks to the above and beyond performance of my service adviser. She was fantastic!!! More

Helpful Zoe was extremely informative, friendly and helpful. Did not feel pressured . Always kept me posted and up to date on the status of my car repairs. Zoe was extremely informative, friendly and helpful. Did not feel pressured . Always kept me posted and up to date on the status of my car repairs. More

Eric does a great job! Working with Eric is a real pleasure: he understands the car well so that we can have good discussions in detail about repairs or upgrades that are n Working with Eric is a real pleasure: he understands the car well so that we can have good discussions in detail about repairs or upgrades that are needed so I can be assured the work will meet my expectations. I'll be back! More

Feedback from 6/3/18 service appointment I attempted to schedul a service appointment for Saturday morning but the dealership was booked; however, I was pleased to learn they offer Sunday app I attempted to schedul a service appointment for Saturday morning but the dealership was booked; however, I was pleased to learn they offer Sunday appoint appointments, so I booked one at 8:00 AM. I was checked in right away (no waiting) by Alondra. She explained my service options; offered a discounted option on the service most appropriate for my vehicle and gave me reasonable time & cost estimates for my vehicle. More

Great service Super nice service writer, very knowledgeable,service was done in a timely manner. Will recommend to others. Was impressed with waiting area. Thanks f Super nice service writer, very knowledgeable,service was done in a timely manner. Will recommend to others. Was impressed with waiting area. Thanks for the great service. More