Russ Darrow Honda - Service Center

Amazing service, very personable staff that took the extra time to make sure everything was satisfactory. Grateful to have experienced such awesome customer service! (: extra time to make sure everything was satisfactory. Grateful to have experienced such awesome customer service! (: More

They were professional and on top of of getting my car done with a short time span. done with a short time span. More

Russ Darrow Honda has been my go-to dealership for more than 20 years. They are professional and courteous at every encounter. than 20 years. They are professional and courteous at every encounter. More

I have never had a bad experience here! Chris is the best! Kind, professional and very customer oriented Chris is the best! Kind, professional and very customer oriented More

When I arrived Aleiah didn’t introduce herself but she did point to where I was to go. I went to the service desk and stood there, I was asked by a male if I was being helped. I told him that a woman told did point to where I was to go. I went to the service desk and stood there, I was asked by a male if I was being helped. I told him that a woman told me to come to the desk (I didn’t know Aleiah’s name then). He then said in a condescending way that Aleiah was the person helping me (she hadn’t come in yet from the garage, she’s at my car still). Plus there was NO NAME TAG where Aleiah’s work station was, but everyone else appeared to have one. Someone that worked there stepped up to me while I’m at the service desk and put a business card next to me. I moved it aside. I’m not buying a car from this place again! Look, my car buying experience wasn’t a good one with this car dealership (and even if it was), don’t come to me trying to get money out of me when I’m trying to get my car serviced and get OUT. I’m already paying for OVERPRICED labor. Once my car is finally ready, they didn’t even wash the car! I go back in and relay this to Aleiah and her response is that she told them to… ok? Finally she takes the cat back to get washed. Over $200 spent.. simply do better! Then once I leave I receive a text with fake urgency telling me to call the dealership. This was likely from the person that had no professional decorum when I was at the dealership earlier and left his card next to me. Do better. Beyond ridiculous. More

All the recommended service was completed quickly. The explanation video I received was helpful and easy to understand. The explanation video I received was helpful and easy to understand. More

Have had the best experience ever at Russ Darrow. This goes back to around 1979 0r 1980 when got Chrysler from Russ Darrow. It was a great experience then and still is. This goes back to around 1979 0r 1980 when got Chrysler from Russ Darrow. It was a great experience then and still is. More

Very friendly. Only complaint is the wait time. 2 hours seems like a very long time when you have an appointment. Only complaint is the wait time. 2 hours seems like a very long time when you have an appointment. More

Very polite staff, easy to get in for appointments and location is close to my home. location is close to my home. More

Everything was great. Jon Stein is the service manager. Very detailed and prompt. Always a fantastic job. Jon Stein is the service manager. Very detailed and prompt. Always a fantastic job. More