819 Reviews of Russ Darrow Honda - Service Center
Such a courteous staff, not pushy. Did not keep us waiting extremely long. Thank you Did not keep us waiting extremely long. Thank you More
Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! More
Adrianna was very helpful and reassuring prior and during the service. Minor miscommunication between mechanics & system but issue was solved. Very appreciative of her. the service. Minor miscommunication between mechanics & system but issue was solved. Very appreciative of her. More
Easy to work with and friendly staff appointments were available with one call oil change quick available with one call oil change quick More
I was treated kindly. They made me feel like my car was the most important. They made me feel like my car was the most important. More
Online scheduling does not work. I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not rece I was told that I will receive a call but no one called me. I had to make the call. I was not asked for a complimentary car wash so I did not receive a car wash. More
Very helpful and anwer all questions. Work in a timely manner. Could use soda in waiting room Work in a timely manner. Could use soda in waiting room More
I had great customer service and the vehicle was completed in a reasonable amount of time. completed in a reasonable amount of time. More
I was called to bring my car in for a recall and repair only to find out when I get there that they “might not have” the part needed - despite knowing in advance why I was there. After an “inspection” they only to find out when I get there that they “might not have” the part needed - despite knowing in advance why I was there. After an “inspection” they sure didn’t have the part and now have to bring my car in again for the installation. Very dissatisfied - would have given -5 stars if possible. More
No comment first time here. Appreciate getting the wheel alignment. Also may recommend others to ya service. Appreciate getting the wheel alignment. Also may recommend others to ya service. More