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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
1,917 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,917 reviews

March 31, 2025

Fantastic service and quick turnaround. Maddie was personable, kind, and very thorough. Highly recommend Russ Darrow. More

by BENBRYHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

March 30, 2025

Very friendly, helpful and on time as promised. We highly recommend Russ Darrow Honda for servicing your vehicle More

by Falls2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 30, 2025

I was in and out fast service nice workers I would recommend everyone to Russ Darrow Honda great atmosphere More

by MANMAN199818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

March 30, 2025

I was REALLY nervous about the car dealing process. Because health issues, stress affects my balance when walking. Derrick gave me an arm to help me out! When I picked up My new car, my balance got so More

by BENSON.K0676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 30, 2025

Good customer service they really get the job done I will definitely come back again 👍 More

by BROWNDC93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

March 30, 2025

I appreciated the call to schedule the recall work that needed to be done. My oil light went on just before the appointment and they took care of that as well. More

by SEWELLAW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Trepczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 29, 2025

Daryl was accommodating and extremely attentive. He ensured that I was informed of my options and was amenable when I changed my mind. More

by WAGONERL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Honda are glad to have you as a customer. George Matthews george.matthews@russdarrow.com

March 29, 2025

I love Chris! He always takes such good care of me and my car and I love seeing him every time I have to get anything done, whether routine maintenance or recall w More

by bernadettekrueger1002
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Berger
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Mar 30, 2025 -

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

March 28, 2025

Everyone was very welcoming and friendly. Definitely gave the best prices/deals compared to other Honda dealerships. More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Podlesnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

March 28, 2025

friendly great staff attentative to my issue. nice environment. took the time to resolve the problem. More

by bnkiki70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

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