Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Honda
Milwaukee, WI
1,975 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,975 reviews
April 23, 2025
It was good They were great and helpful with my questions and checking up on us and checking up on us More
by TAISHAMILLER
April 23, 2025
They really did everything they could for my convenience and for my car’s repair. and for my car’s repair. More
by ggiombi
Verified CustomerApril 22, 2025
Good maintenance work and communication by internet video most appreciated. Like the warranty of 12/12 for the work accomplished. video most appreciated. Like the warranty of 12/12 for the work accomplished. More
by dava_62
Employees Worked With
April 22, 2025
Scheduled a 2:30pm appointment for them to diagnose what why I had a check system storage warning on my 2017 Honda accord. Car didn’t get looked at until 4:30. Was told that I would not be charged the diagn why I had a check system storage warning on my 2017 Honda accord. Car didn’t get looked at until 4:30. Was told that I would not be charged the diagnostic fee if I went ahead with the repairs. The only repair that was needed was the replacement of a brunt out fuse. Which they changed but tried to charge me $231 diagnostic fee. They also tried to charge me $398 to install a window visor. There is literally a 3 minute long video on YouTube that shows you how to do that. So your telling me your charging me $100 a minute for the a job that simple. Absolutely ridiculous place and Aleiah is the worst. More
by Kamrynnelson
April 22, 2025
Easy to work with. Flexible options for dates and times for service. Very convenient options to wait or they provide transportation back to my house. Flexible options for dates and times for service. Very convenient options to wait or they provide transportation back to my house. More
by daniel.gugala
April 22, 2025
Really took care of me and my car needs, would highly recommend to and friends and family recommend to and friends and family More
by WIDMANNBROOMPILOT
April 21, 2025
I love the dealership but this time I wasn't satisfied with the service I received. I got a oil change and tire rotation now when I'm driving on the expressway my truck is shaking and it wasn't doing that with the service I received. I got a oil change and tire rotation now when I'm driving on the expressway my truck is shaking and it wasn't doing that before. More
by LATORIAMCBEATH
Employees Worked With
April 21, 2025
They did the service I came in for, recommended that I was due for recommended factury service and I agreed it was due. also checked tire Ware and brakes and was happy with there diagnosis was due for recommended factury service and I agreed it was due. also checked tire Ware and brakes and was happy with there diagnosis More
by k-onstine60
Employees Worked With
April 21, 2025
Didn’t like the way she got upset when I wouldn’t purchase extra things purchase extra things More
by vivi123anna123
April 20, 2025
Liked the way Russ Darrow takes care of customers. Receiving, caring, and supporting great! Thanks Receiving, caring, and supporting great! Thanks More
by cvrao
