Russ Darrow Direct - Service Center

Great, prompt service. Comfortable waiting room. And it was nice to see the video of the inspection stage. Comfortable waiting room. And it was nice to see the video of the inspection stage. More

Fast and efficient! ! Great coffee and the waiting room was comfortable will use them again ! Great coffee and the waiting room was comfortable will use them again More

Answered my questions. Did a thorough check . The video was interesting to see..Great service Did a thorough check . The video was interesting to see..Great service More

Very polite, informative, thorough. Flexible scheduling. Took the time to answer all of my questions. Flexible scheduling. Took the time to answer all of my questions. More

Great job on cleaning up after oil change and filling fluids, only thing is wish they would have aired up my tires since the light was on fluids, only thing is wish they would have aired up my tires since the light was on More

I called for an oil change and got in the next day, both were so helpful and kind were so helpful and kind More

Very friendly staff and timely service. Detail oriented on work being done on vehicle. I would recommend this place to all my friends and relatives. Detail oriented on work being done on vehicle. I would recommend this place to all my friends and relatives. More

The only reason I give it a 3 stars, it is because the sales people were friendly. Other than that I had problem with my car right away. I had to be back and forth for 1 month of taking my car to dealersh sales people were friendly. Other than that I had problem with my car right away. I had to be back and forth for 1 month of taking my car to dealership to figure out why my car voice command was not working, they could not figure out what the issue was, and had to go to Nissan Bergstrom just to find out I needed a TCU replacement, the only good thing I had bought the extended warranty or I would have been screwed with an estimate of $2,000 to fix. It was a really frustrating situation because I did not had to go through that, and put more money out my pocket, when I had recently bought the car, and still making payments for a couple of more years to come. More

Excellent communication, prompt great customer service very thorough i like the video that follows the service very thorough i like the video that follows the service More