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10 Reviews of Russ Darrow Direct - Service Center
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February 20, 2025
I wouldn't buy from them again. I've had nothing but trouble with my purchased vehicle. Do not trust them or what they are selling I've had nothing but trouble with my purchased vehicle. Do not trust them or what they are selling More
by AVENGERDISC
Verified CustomerEmployees Worked With
February 09, 2025
Excellent communication, prompt great customer service very thorough i like the video that follows the service very thorough i like the video that follows the service More
by TAMMERS74
Employees Worked With
February 09, 2025
Very friendly staff and timely service. Detail oriented on work being done on vehicle. I would recommend this place to all my friends and relatives. Detail oriented on work being done on vehicle. I would recommend this place to all my friends and relatives. More
by ISRVSQZ
Employees Worked With
February 09, 2025
The only reason I give it a 3 stars, it is because the sales people were friendly. Other than that I had problem with my car right away. I had to be back and forth for 1 month of taking my car to dealersh sales people were friendly. Other than that I had problem with my car right away. I had to be back and forth for 1 month of taking my car to dealership to figure out why my car voice command was not working, they could not figure out what the issue was, and had to go to Nissan Bergstrom just to find out I needed a TCU replacement, the only good thing I had bought the extended warranty or I would have been screwed with an estimate of $2,000 to fix. It was a really frustrating situation because I did not had to go through that, and put more money out my pocket, when I had recently bought the car, and still making payments for a couple of more years to come. More
by LALAINE_DARLENE
February 03, 2025
Told me my truck was good after a oil change but within a 2 weeks it had no oil. 2 weeks it had no oil. More
by TYHERMAN94
Employees Worked With
February 02, 2025
Nice to see your hands on work and honesty and see what you're doing you're doing More
by Linda.ott
Employees Worked With
January 31, 2025
We got fast and friendly service! We were impressed! We appreciated the personalized service we received. We were impressed! We appreciated the personalized service we received. More
by STACI.MEITNER
January 31, 2025
Purchase a pathfinder’ and they sold extended warranty doesn’t cover anything The warranty understanding that it doesn’t cover normal wear items but other items that aren’t normal are also not covered. doesn’t cover anything The warranty understanding that it doesn’t cover normal wear items but other items that aren’t normal are also not covered. The prices of service are higher than normal and customer service is poor More
by Tom Lyons
January 24, 2025
I enjoyed the prompt service and the video going over my car was a nice touch car was a nice touch More
by ZOXION1980
Employees Worked With
