Russ Darrow Direct

Exceptionally friendly and down to earth! Staff was very patient with me and helped find the best deal they find and sold me a vehicle ! patient with me and helped find the best deal they find and sold me a vehicle ! More

The service writer Eric is one of the best people ever to deal with. He explains things well, makes you feel comfortable with your decision, and always gives you options. deal with. He explains things well, makes you feel comfortable with your decision, and always gives you options. More

I was on a mission I needed a car that day or sooner and the staff helped me find something that was a great--unbelievable--value at a price I was able to agree to. Eve I needed a car that day or sooner and the staff helped me find something that was a great--unbelievable--value at a price I was able to agree to. Everything was explained in detail. This was on a busy Saturday when I was trying to procure a car before working that evening. We had some logistical challenges with paperwork and the trade-in and they were patient and motivated to help. I so much appreciate having great service in the middle of a busy season. I have had a chat with the service staff as well and they are very friendly and caring. I felt like I was a priority and that means a lot. More

Oil Change -- complimentary car wash-- excellent service and 11-18-2019 Oil change, complimentary car wash. Excellent service, friendly, helpful employees !! A very pleasant experience -- I will highly recomme 11-18-2019 Oil change, complimentary car wash. Excellent service, friendly, helpful employees !! A very pleasant experience -- I will highly recommend this dealership to everyone ! More

Oil change I went in for an oil change and was told my car uses full synthetic oil which I have never ran in it before and the dealer I usually go to never uses I went in for an oil change and was told my car uses full synthetic oil which I have never ran in it before and the dealer I usually go to never uses it until higher miles. I was charged 35.50 for labor plus extra shop supplies and totalled 70 for an oil change. This is a joke. I also didnt get the car wash or vaccum that they do as a complimentary service. I would not reccomend going here to anyone. More

Awesome customer service. Took my car into the collision center. Met with To y. He was very helpful and was great to deal with from the quote to the repairs and delivery. Took my car into the collision center. Met with To y. He was very helpful and was great to deal with from the quote to the repairs and delivery. More

Friendly It was slower than some other places, but they also have like 15 other cars they have to work on aswell so you just have to be patient It was slower than some other places, but they also have like 15 other cars they have to work on aswell so you just have to be patient More

Great Sales People!! Russ Darrow Direct was the BEST place to buy my new car! I was helped & not pushed into a car I didn't want!! I have several family members & lots of Russ Darrow Direct was the BEST place to buy my new car! I was helped & not pushed into a car I didn't want!! I have several family members & lots of friends that I've recommended going to Russ Darrow Direct, that have also purchased new cars! This is the ONLY dealership you should go to!! Thank you Gafa for the great service when buying my car!! More

Great service We purchased a 2017 Kia Sedona from Russ Darrow Direct. The entire process was quick and easy. I told them what I was looking for and how much I would We purchased a 2017 Kia Sedona from Russ Darrow Direct. The entire process was quick and easy. I told them what I was looking for and how much I would spend and how much I needed for my trade. They met all my requests. I had done research on my trade value beforehand so I had a pretty good idea what I was up against. It was an easy process and at no time did I feel like I was being "sold". More