Russ Darrow Direct

Great experience I worked with John H. It took several months before I found the car for me. He was honest and patient dispite my indecisiveness. Even at one point he I worked with John H. It took several months before I found the car for me. He was honest and patient dispite my indecisiveness. Even at one point he found faults with a truck I didn't see, flat out said "I don't want to sell you this truck, let's find something else". He found a car that I love, will go back and work with him again when the time comes. I'm very happy with my new car! More

Friendly and customer focused. Over the past 5 years, I've purchased two vehicles from Russ Darrow in Appleton. The sales team there is great. I had a gentleman named Gafa helpin Over the past 5 years, I've purchased two vehicles from Russ Darrow in Appleton. The sales team there is great. I had a gentleman named Gafa helping me. He listened closely to what I was looking for and he delivered on a great vehicle for a great price. He guided me through the steps I had to take to purchase the car and he helped with all the paperwork. My car runs great and I've had no issues with it. If you're looking for an honest, trustworthy salesman, see Gafa at Russ Darrow in Appleton! More

Dodge Dart Mark made the process smooth and easy! Have experienced opinion on different vehicles and even asked about gas mileage of a coworker who has the same Mark made the process smooth and easy! Have experienced opinion on different vehicles and even asked about gas mileage of a coworker who has the same car we got. Would recommend! More

Service We bought our car from them and get all our service done here. They are great always let you know if additional service is needed and don't pressure y We bought our car from them and get all our service done here. They are great always let you know if additional service is needed and don't pressure you into it. More

Excellent first car buying experience Joe helped me out to get my first truck loan and the process couldn’t have gone smoother, made everything simple and fast! Thank you joe! Joe helped me out to get my first truck loan and the process couldn’t have gone smoother, made everything simple and fast! Thank you joe! More

Oil Change Superior customer service. Friendly staff. Always customer focused. I highly recommend Russ Darrow for your service needs. Great job Russ Darrow T Superior customer service. Friendly staff. Always customer focused. I highly recommend Russ Darrow for your service needs. Great job Russ Darrow Team.. I will be back. More

Oil change Since I bought my car at this dealership, they have been very accommodating in getting me in to be serviced or check on things. If it something that I Since I bought my car at this dealership, they have been very accommodating in getting me in to be serviced or check on things. If it something that I need to go to dealership for, they advise me of this also. They don't pressure you to have things done that you don't need at the moment. More

Efficient I am new to this dealership but have been very pleased thus far. Treated fairly and kindly. There was good follow up and explanation of work done. I am new to this dealership but have been very pleased thus far. Treated fairly and kindly. There was good follow up and explanation of work done. More

Satisfied with the service I'm pleased with the service. Great value for getting your oil changed. They can be busy.... but they always seem to be thorough. I highly recommen I'm pleased with the service. Great value for getting your oil changed. They can be busy.... but they always seem to be thorough. I highly recommend their oil change services! Shelia Welch is knowledgeable and professional. You are lucky to have her! No, I don't know her beyond getting my oil changed there. Please take good care of her and those who work with her. I appreciate their hard work! It keeps me coming back. More

Great Experience I came in wanting to test a Mitsubishi and drove out with a Tucson I never thought I could afford. Thank you for the assistance. Cal is a great sale I came in wanting to test a Mitsubishi and drove out with a Tucson I never thought I could afford. Thank you for the assistance. Cal is a great salesman. He makes a person very at ease and is willing to work with you to find financing. More