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Russ Darrow Direct
Neenah, WI
216 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence.
With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase.
At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers.
Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 216 reviews
August 23, 2016
happy with the experience This was one of the most pleasant car buying experiences we have ever had. They blew us away with amazing customer service and support. My partner wou This was one of the most pleasant car buying experiences we have ever had. They blew us away with amazing customer service and support. My partner would definitely recommend Russ Darrow to friends and family. We couldn't be happier with our More
by dqhxhzc77
Employees Worked With
john, John Huettl
July 26, 2016
extremely professional They were very accommodating and answered all questions. The sales staff at russ darrow are very personable Can't say enough awesome about the team he They were very accommodating and answered all questions. The sales staff at russ darrow are very personable Can't say enough awesome about the team here they were extremely professional, honest, and gratifying to work with my partner personally was really content More
by kgcdhgva
Employees Worked With
tim
June 14, 2016
wonderful Shopping experience I had a wonderful Shopping experience at Russ Darrow Our salesperson was very knowledgeable in explaining each of the vehicle's. Based on what my wife I had a wonderful Shopping experience at Russ Darrow Our salesperson was very knowledgeable in explaining each of the vehicle's. Based on what my wife and I told them we were browsing for they found the terrific vehicle for us. You now have a repeat customer for all my car or truck service needs. More
by fbsjify
Employees Worked With
john, John Huettl
May 24, 2016
exceeded all our expectation's Today i got myself my truck that is first from Russ Darrow car dealership. They answered all the question's I wanted to learn in regards to the vehicl Today i got myself my truck that is first from Russ Darrow car dealership. They answered all the question's I wanted to learn in regards to the vehicle we was interested in. They were very patient and worked you so much with us thank. I can honestly say Russ Darrow exceeded all our expectation's. More
by lola1979
Employees Worked With
john, John Huettl
April 28, 2016
THANK YOU I wanted to say I am very happy with my experience at Russ Darrow. They took their time to help me find the terrific vehicle. This was a fast and one I wanted to say I am very happy with my experience at Russ Darrow. They took their time to help me find the terrific vehicle. This was a fast and one of the best new car buying experience ever. It was such a pleasure dealing with all the staff at this store. More
by jovial_saggitarius57
April 06, 2016
They are my first choice! Today I bought my first car from this Russ Darrow dealership. They blew us away with amazing customer service and support. I would definitely go to Ru Today I bought my first car from this Russ Darrow dealership. They blew us away with amazing customer service and support. I would definitely go to Russ Darrow again for my next vehicle. When I am in the market for a new car they are my first choice! More
by candy_cane33
Employees Worked With
Jeff
