Russ Darrow Direct
Neenah, WI
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Oil change Since I bought my car at this dealership, they have been very accommodating in getting me in to be serviced or check on things. If it something that I Since I bought my car at this dealership, they have been very accommodating in getting me in to be serviced or check on things. If it something that I need to go to dealership for, they advise me of this also. They don't pressure you to have things done that you don't need at the moment. More
Efficient I am new to this dealership but have been very pleased thus far. Treated fairly and kindly. There was good follow up and explanation of work done. I am new to this dealership but have been very pleased thus far. Treated fairly and kindly. There was good follow up and explanation of work done. More
Satisfied with the service I'm pleased with the service. Great value for getting your oil changed. They can be busy.... but they always seem to be thorough. I highly recommen I'm pleased with the service. Great value for getting your oil changed. They can be busy.... but they always seem to be thorough. I highly recommend their oil change services! Shelia Welch is knowledgeable and professional. You are lucky to have her! No, I don't know her beyond getting my oil changed there. Please take good care of her and those who work with her. I appreciate their hard work! It keeps me coming back. More
Great Experience I came in wanting to test a Mitsubishi and drove out with a Tucson I never thought I could afford. Thank you for the assistance. Cal is a great sale I came in wanting to test a Mitsubishi and drove out with a Tucson I never thought I could afford. Thank you for the assistance. Cal is a great salesman. He makes a person very at ease and is willing to work with you to find financing. More
Chevy Equinox Thab k you to George Paul for helping me with my new vehicle and taking the time yo really find what I want! Recommend all them all the way!!! Thab k you to George Paul for helping me with my new vehicle and taking the time yo really find what I want! Recommend all them all the way!!! More
Pleasant I have been greeted with a smile, kept aprised of status and all in a clean environment. Staying current on services needed and suggestions were provi I have been greeted with a smile, kept aprised of status and all in a clean environment. Staying current on services needed and suggestions were provided. More
Service I have always received great service when using Russ Darrow. I bought my first brand new car from Russ Darrow. The service department has always been I have always received great service when using Russ Darrow. I bought my first brand new car from Russ Darrow. The service department has always been very helpful. More
Good selection and prices Many vehicles to choose from. Good prices on the vehicles, friendly employees. Services are quality and fast oil changes. Will consider buying another Many vehicles to choose from. Good prices on the vehicles, friendly employees. Services are quality and fast oil changes. Will consider buying another car from here again. More
Always friendly helpful and informative Would recommend to others . The service times are excellent. Hours they offer very good. I appreciate the honesty also if service center is busy. L Would recommend to others . The service times are excellent. Hours they offer very good. I appreciate the honesty also if service center is busy. Letting you know there may be a wait More
The express lube is certainly not express Took well over an hour for an oil change. Also when I purchased my vehicle here, they slipped in a $3,000+ service package in the loan amount without Took well over an hour for an oil change. Also when I purchased my vehicle here, they slipped in a $3,000+ service package in the loan amount without even asking me. They tried to slip it past me. Luckily I caught it and declined the service package. Very very shady. Shawn and Cassidy were nice though. More