Russ Darrow Direct

Quick and easy I like the car I got and the timing to get it fast. I also loved the friendly employees working with them to get me my car. I like the car I got and the timing to get it fast. I also loved the friendly employees working with them to get me my car. More

Finding my Kia My husband thought a Kia Sorrento would be a good fit for me so he started looking around. After a while he suggested we go to Russ Darrow Direct as My husband thought a Kia Sorrento would be a good fit for me so he started looking around. After a while he suggested we go to Russ Darrow Direct as they seemed to have a good selection. Mark Huth was the salesman who approached us. He was very nice and seemed to be very knowledgeable about the vehicle we were interested in. He was very patient with her questions and our test drives. We ended up purchasing a vehicle that day we've been very happy with it. Mark followed up to make sure we were satisfied which was very appreciated. We would highly recommend Mark to anyone interested in buying a quality used vehicle. More

As Always This will have been my 5th vehicle purchased from Russ Darrow Direct in Appleton all from Mark Huth. He's a great salesman who goes to bat for his cus This will have been my 5th vehicle purchased from Russ Darrow Direct in Appleton all from Mark Huth. He's a great salesman who goes to bat for his customers and does all that he can. More

Oil change maintenance check up I came right when they opened at 8 o’clock on Saturday morning. I was already third in line but they got me in very quickly. The waiting area was clea I came right when they opened at 8 o’clock on Saturday morning. I was already third in line but they got me in very quickly. The waiting area was clean and had fresh coffee. The customer service agent at the desk was very accommodating and helpful. More

Amazing team Very friendly staff, always making sure we were ok. They worked hard to get us the lowest price for our new vehicle, and actually worked with us. Whic Very friendly staff, always making sure we were ok. They worked hard to get us the lowest price for our new vehicle, and actually worked with us. Which no other dealer would do. Thank you very much! Isabel helped us and she did an amazing job! We are so happy and glad we went to Russ Darrow dealer. More

It's a very nice welcome and brief Uncle Brent is awesome to brief about all your queries and concerns. Also help you understand the process and make your life easy for buying car. Uncle Brent is awesome to brief about all your queries and concerns. Also help you understand the process and make your life easy for buying car. More

So happy! John was very patient and helpful. He took time and answered all my questions. I would definitely come to him again when I am in need of a vehicle a John was very patient and helpful. He took time and answered all my questions. I would definitely come to him again when I am in need of a vehicle and my experience with the dealership was positive in every way. More

Nice experience Jason was very helpful at finding what we wanted to see and giving input on each vehicle alittle disappointed at how long it took to get the paperwork Jason was very helpful at finding what we wanted to see and giving input on each vehicle alittle disappointed at how long it took to get the paperwork done but overall a good experience More

Great experience I worked with John H. It took several months before I found the car for me. He was honest and patient dispite my indecisiveness. Even at one point he I worked with John H. It took several months before I found the car for me. He was honest and patient dispite my indecisiveness. Even at one point he found faults with a truck I didn't see, flat out said "I don't want to sell you this truck, let's find something else". He found a car that I love, will go back and work with him again when the time comes. I'm very happy with my new car! More

Friendly and customer focused. Over the past 5 years, I've purchased two vehicles from Russ Darrow in Appleton. The sales team there is great. I had a gentleman named Gafa helpin Over the past 5 years, I've purchased two vehicles from Russ Darrow in Appleton. The sales team there is great. I had a gentleman named Gafa helping me. He listened closely to what I was looking for and he delivered on a great vehicle for a great price. He guided me through the steps I had to take to purchase the car and he helped with all the paperwork. My car runs great and I've had no issues with it. If you're looking for an honest, trustworthy salesman, see Gafa at Russ Darrow in Appleton! More