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Russ Darrow Direct
Neenah, WI
216 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence.
With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase.
At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers.
Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 216 reviews
November 02, 2017
Car repair I’m a very satisfied customer I have been here previous and would definitely recommend this place nice and friendly people/staff good and fast repair I’m a very satisfied customer I have been here previous and would definitely recommend this place nice and friendly people/staff good and fast repair More
by Cruze123
Employees Worked With
George Paul Jr, Brandon Wheaton, Crystalyn Pawlisz
November 01, 2017
Quick, painless and pleasant! My previous car was totaled out and I was in a major bind not knowing how long this process would take and fearing I could be without a vehicle in wee My previous car was totaled out and I was in a major bind not knowing how long this process would take and fearing I could be without a vehicle in weeks! However Gafa helped me find the perfect vehicle that was in my price range, and I had it within days! Couldn't have had a better experience! More
by Court2868
Employees Worked With
Gafa Temirov
November 01, 2017
Quick And Painless I was looking for an SUV and was able to find a great car form y needs, Bought a Volkswagen Tiguan, the process was quick and painless. however, a wee I was looking for an SUV and was able to find a great car form y needs, Bought a Volkswagen Tiguan, the process was quick and painless. however, a week after purchasing the car was damaged in fender bender. I was able to take to Collision center and get quote very quickly once the insurance got everything together I was able to get my car fixed within a day and got a free rental while it was getting fixed. All in all great experience will buy next car from some place! More
by quisty
Employees Worked With
Crystalyn Pawlisz
October 31, 2017
Always A Great Experience! This is our second time we have purchased a car from Russ Darrow in Appleton. We have worked with Gafa both times and actually came back to purchase This is our second time we have purchased a car from Russ Darrow in Appleton. We have worked with Gafa both times and actually came back to purchase our second vehicle because of him. He is super helpful and very knowledgeable! More
by Megan
Employees Worked With
Gafa Temirov, Andrew Jorgensen
October 31, 2017
2011 Chevy Equinox I bought a 2011 Chevy Equinox at Russ Darrow Direct. My salesman, Gafa was very attentive to my needs and knowledgeable in what vehicles he had on th I bought a 2011 Chevy Equinox at Russ Darrow Direct. My salesman, Gafa was very attentive to my needs and knowledgeable in what vehicles he had on the lot for me to take for a test drive. He was patient as I weighed all my options, asked me questions to eliminate vehicles that may not fit my needs and took the time to alleviate the stress of purchasing a vehicle. I would recommend my friends and family to go see Gafa! More
by chev123
Employees Worked With
Gafa Temirov
October 31, 2017
Quick and easy Great dealership with great salesman. I went in found my vehicle and left with it an hour later. Very friendly with great rates. A+ A+ Great dealership with great salesman. I went in found my vehicle and left with it an hour later. Very friendly with great rates. A+ A+ More
by Bburroughs86
Employees Worked With
Gafa Temirov
October 31, 2017
Friendly staff. Friendly and courteous sales staff. Very knowledgeable on various options. Willing to help and work for a deal. Good selection of cars from all makes Friendly and courteous sales staff. Very knowledgeable on various options. Willing to help and work for a deal. Good selection of cars from all makes. More
by Bossmac
Employees Worked With
October 27, 2017
Pleasant experience When purchasing my car the sales man was helpful, friendly and knowledgeable. Willing and able to answer any question. I will be recommending this dea When purchasing my car the sales man was helpful, friendly and knowledgeable. Willing and able to answer any question. I will be recommending this dealer ship to others. More
by Linda Rost
Employees Worked With
October 25, 2017
Great service! I’ve always enjoyed going to Russ darrow for work needed on my car. They show great care about me and my car, and so great work. I was very happy to l I’ve always enjoyed going to Russ darrow for work needed on my car. They show great care about me and my car, and so great work. I was very happy to learn I could get my collision work done with them. They did a great job in a timely manner, and were great to work with throughout the process! More
by Agardill56
Employees Worked With
Crystalyn Pawlisz
October 24, 2017
Fantastic Brent was phenomenal! He helped me get exactly where I wanted to be. The experience as a whole was magnificent and Isabel who was training with him at Brent was phenomenal! He helped me get exactly where I wanted to be. The experience as a whole was magnificent and Isabel who was training with him at the time was also fantastic. They were both friendly and very helpful in finding me a new vehicle. More
by Zerobry
Employees Worked With
Brent Weinberger, Isabel Tamayo-Hernandez
