Russ Darrow Direct
Neenah, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Thanks!! We purchased this vehicle which was a dealer loaner. Great price, fairly quick process. Kristine, John and Andrew were great to work with. We will go We purchased this vehicle which was a dealer loaner. Great price, fairly quick process. Kristine, John and Andrew were great to work with. We will go there again. More
Awesome experience I dealt with Gafa, he did awesome! Made me feel pretty comfortable. And we knew mutual people so it made things a lot easier. 10/10 would buy another I dealt with Gafa, he did awesome! Made me feel pretty comfortable. And we knew mutual people so it made things a lot easier. 10/10 would buy another vehicle from gafa More
Excellent Service Tony and Crystalyn were awesome! They kept us posted on a daily basis as how the repairs were going on our Honda. Everyone went over and above to brin Tony and Crystalyn were awesome! They kept us posted on a daily basis as how the repairs were going on our Honda. Everyone went over and above to bring our car looking like brand new, and our vehical was actually finished before the schedule time. Thank you More
Always a great experience! I love being able to look at the car selection online before going into the dealership. The no pressure sales takes the stress out of car buying. Gafa I love being able to look at the car selection online before going into the dealership. The no pressure sales takes the stress out of car buying. Gafa is wonderful. He is patient and always treats us like a priority. We have bought 3 cars from him, and he has never steered us wrong. More
Excellent service I had done a lot of research regarding the vehicle I wanted and when I went in Mark was extremely helpful. He treated me with so much respect, was ve I had done a lot of research regarding the vehicle I wanted and when I went in Mark was extremely helpful. He treated me with so much respect, was very nice, courteous and knowledgeable. I didn't feel forced into a vehicle or felt like he was telling me what I wanted to hear. Everyone there was very nice. They explained all my options and helped me decide what worked best for me. Would definetly recommend them. More
Very meticulous friendly and helpful always looking out 4 us The people that Russ Darrow are so friendly they make you feel like part of the family and they truly care about your Automotive needs and what's impo The people that Russ Darrow are so friendly they make you feel like part of the family and they truly care about your Automotive needs and what's important to you that's why I always go back there More
My 2008 Ford Ranger I found my 2008 Ford Ranger during a Sunday excursion with my wife looking for just this kind of truck. From the point of inquiry online to the closet I found my 2008 Ford Ranger during a Sunday excursion with my wife looking for just this kind of truck. From the point of inquiry online to the closet of the deal the staff was very responsive and helpful in getting a no BS deal done with me and getting the truck delivered to me the day after test driving and settling on the price/drawing the contract up. Kudos to Karen for responding to my inquiry quikly! Immense thanks to John Huettl for making the deal happen and Guy James for quickly processing the paperwork. This is the way I like to do business. More
Excellent service Excellent customer service and Gafa is very friendly. Very pleasant to work with. Very helpful in our search, letting us know a vehicle on the lot, ve Excellent customer service and Gafa is very friendly. Very pleasant to work with. Very helpful in our search, letting us know a vehicle on the lot, very similar to one we were looking at, from another location, was close in price but came with a nice warranty. More
Lost over $2000 on trade in, deceptive Was told that my trade in had "frame damage" and they couldn't sell it for full retail so they offered me over $2000 less than it was worth. A couple Was told that my trade in had "frame damage" and they couldn't sell it for full retail so they offered me over $2000 less than it was worth. A couple days later it was listed on their lot for full retail price. They never apologized or responded for their lying, deceptive behavior. The "frame damage" was not listed on the Carfax so there is a good chance they lied. More
Excellent I would definitely buy another veichle from here everyone is easy to work with! They also help find the best financing with the dozens of banks they u I would definitely buy another veichle from here everyone is easy to work with! They also help find the best financing with the dozens of banks they use. More