Russ Darrow Direct
Neenah, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 219 reviews
Tahoe Gafa was very helpful! He worked very hard to get me the best deal possible, was very friendly and responded very quickly to any email or questions I Gafa was very helpful! He worked very hard to get me the best deal possible, was very friendly and responded very quickly to any email or questions I had! More
It was a very relaxing experience. Brent Weinberg was great It was a very relaxing experience. Everyone was very friendly. Very happy with the choices in cars. Very efficient in doing the paper work. Thank you. It was a very relaxing experience. Everyone was very friendly. Very happy with the choices in cars. Very efficient in doing the paper work. Thank you. More
Great customer focused quality. Great price honest and easy Friendly non pushy salesman.Told him what we wanted.He made it work so it worked for us as well as dealership.We will without a doubt be back. Friendly non pushy salesman.Told him what we wanted.He made it work so it worked for us as well as dealership.We will without a doubt be back. More
Great help + recommendations This was my first purchase of a vehicle. I don't have much of a credit history, so John recommended me to Evergreen CU and I got a loan. This car is s This was my first purchase of a vehicle. I don't have much of a credit history, so John recommended me to Evergreen CU and I got a loan. This car is so much fun to drive :) More
Mark Huth was very helpful on finding the right car for me. The experience I have had the last two times buying a vehicle through Russ Darrow, and the help from Mark Huth has been great both times! The experience I have had the last two times buying a vehicle through Russ Darrow, and the help from Mark Huth has been great both times! More
They lie High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras” that will show they did not. More
Review of Russ Darrow Direct Salesperson John was very helpful Did not like the hard sell tactics of the Sales Manager Guy for aftermarket warranties. I would recommend Russ Darr Salesperson John was very helpful Did not like the hard sell tactics of the Sales Manager Guy for aftermarket warranties. I would recommend Russ Darrow to others but would warn against the aftermarket warranty hard sales pitch...some people may not realize it’s an option to NOT have that included in overall monthly payment More
Excellent Experience From start to finish, the repair process was easy, painless, and quick. I was kept informed on my vehicle’s progress and the staff were a delight to w From start to finish, the repair process was easy, painless, and quick. I was kept informed on my vehicle’s progress and the staff were a delight to work with. My vehicle was repaired with the highest standards, and I would not hesitate to refer friends and family here! More
Very knowledgeable Cal was very knowledgeable straightforward and very courteous to our needs help us to be able to get our credit rating back on track would recommend h Cal was very knowledgeable straightforward and very courteous to our needs help us to be able to get our credit rating back on track would recommend him to anyone More
Oil change review I will always recommend Russ Darrow. Everyone is so friendly. And they always explain things, so I can understand what's going on with my vehicle. I will always recommend Russ Darrow. Everyone is so friendly. And they always explain things, so I can understand what's going on with my vehicle. More