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Russ Darrow Direct

Neenah, WI

4.0
219 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence. With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase. At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers. Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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988 South Green Bay Road

Neenah, WI

54956

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Showing 219 reviews

January 05, 2018

Tahoe Gafa was very helpful! He worked very hard to get me the best deal possible, was very friendly and responded very quickly to any email or questions I More

by Singer6477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gafa Temirov, Andrew Jorgensen
December 30, 2017

It was a very relaxing experience. Brent Weinberg was great It was a very relaxing experience. Everyone was very friendly. Very happy with the choices in cars. Very efficient in doing the paper work. Thank you. More

by Naebert
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Recommend Dealer
Yes
Employees Worked With
Rob Ibe, Brent Weinberger
December 29, 2017

Great customer focused quality. Great price honest and easy Friendly non pushy salesman.Told him what we wanted.He made it work so it worked for us as well as dealership.We will without a doubt be back. More

by Greengiant2
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Michael Meacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Radliff
December 28, 2017

Great help + recommendations This was my first purchase of a vehicle. I don't have much of a credit history, so John recommended me to Evergreen CU and I got a loan. This car is s More

by allenjblodgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huettl, Andrew Jorgensen
December 28, 2017

Mark Huth was very helpful on finding the right car for me. The experience I have had the last two times buying a vehicle through Russ Darrow, and the help from Mark Huth has been great both times! More

by Lewisc44
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Price
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2017

They lie High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras More

by Hate Darrow
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Recommend Dealer
No
December 22, 2017

Review of Russ Darrow Direct Salesperson John was very helpful Did not like the hard sell tactics of the Sales Manager Guy for aftermarket warranties. I would recommend Russ Darr More

by Note23
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huettl
December 22, 2017

Excellent Experience From start to finish, the repair process was easy, painless, and quick. I was kept informed on my vehicle’s progress and the staff were a delight to w More

by Nighthawk87
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Price
Recommend Dealer
Yes
Employees Worked With
Tony Verhagen, Crystalyn Pawlisz, Body Shop
December 20, 2017

Very knowledgeable Cal was very knowledgeable straightforward and very courteous to our needs help us to be able to get our credit rating back on track would recommend h More

by Schobermike
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Hanagan
December 20, 2017

Oil change review I will always recommend Russ Darrow. Everyone is so friendly. And they always explain things, so I can understand what's going on with my vehicle. More

by Pink pigsfly2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pieper
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