Russ Darrow Direct
Neenah, WI
Filter Reviews by Keyword
By Type
Showing 212 reviews
Friendly staff The staff was very welcoming and friendly. I was able to get in for an oil change right away. I would recommend going here for a service! The staff was very welcoming and friendly. I was able to get in for an oil change right away. I would recommend going here for a service! More
Very please with workmanship and friendliness. I could not be more pleased with my experience. Everyone was very friendly and anxious to be helpful. The workmanship on the repair was perfect. I I could not be more pleased with my experience. Everyone was very friendly and anxious to be helpful. The workmanship on the repair was perfect. I would not hesitate to recommend Russ Darrow to anyone I know. More
Tahoe Gafa was very helpful! He worked very hard to get me the best deal possible, was very friendly and responded very quickly to any email or questions I Gafa was very helpful! He worked very hard to get me the best deal possible, was very friendly and responded very quickly to any email or questions I had! More
Awesome service as usual, Always great service with very knowledgeable techs,,service writers are always on top of things and always keep you informed of what's going on. Always great service with very knowledgeable techs,,service writers are always on top of things and always keep you informed of what's going on. More
It was a very relaxing experience. Brent Weinberg was great It was a very relaxing experience. Everyone was very friendly. Very happy with the choices in cars. Very efficient in doing the paper work. Thank you. It was a very relaxing experience. Everyone was very friendly. Very happy with the choices in cars. Very efficient in doing the paper work. Thank you. More
Great customer focused quality. Great price honest and easy Friendly non pushy salesman.Told him what we wanted.He made it work so it worked for us as well as dealership.We will without a doubt be back. Friendly non pushy salesman.Told him what we wanted.He made it work so it worked for us as well as dealership.We will without a doubt be back. More
Mark Huth was very helpful on finding the right car for me. The experience I have had the last two times buying a vehicle through Russ Darrow, and the help from Mark Huth has been great both times! The experience I have had the last two times buying a vehicle through Russ Darrow, and the help from Mark Huth has been great both times! More
Great help + recommendations This was my first purchase of a vehicle. I don't have much of a credit history, so John recommended me to Evergreen CU and I got a loan. This car is s This was my first purchase of a vehicle. I don't have much of a credit history, so John recommended me to Evergreen CU and I got a loan. This car is so much fun to drive :) More
They lie High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras” that will show they did not. More
Review of Russ Darrow Direct Salesperson John was very helpful Did not like the hard sell tactics of the Sales Manager Guy for aftermarket warranties. I would recommend Russ Darr Salesperson John was very helpful Did not like the hard sell tactics of the Sales Manager Guy for aftermarket warranties. I would recommend Russ Darrow to others but would warn against the aftermarket warranty hard sales pitch...some people may not realize it’s an option to NOT have that included in overall monthly payment More