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Russ Darrow Direct

Neenah, WI

4.0
219 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence. With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase. At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers. Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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988 South Green Bay Road

Neenah, WI

54956

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Showing 219 reviews

February 03, 2018

Oil change Sheila was very helpful and informative during the oil change appointment. She explained everything clearly and I felt like I could trust what she was More

by Bkasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Welch
February 02, 2018

Superb Service! I had an accident and you came recommend by my State Farm agent and I couldn't be happier. They were able you get me quick and my car looks amazing!! More

by Dkmulholand
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystalyn Pawlisz, Body Shop
January 26, 2018

Awesome Place! Everybody was very nice and friendly! I've had very good experiences all of the times I've been there. I would recommend it to anybody! More

by Jeepgirl15
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Recommend Dealer
Yes
Employees Worked With
Cassidy Fancher, Isabel Tamayo-Hernandez
January 25, 2018

The workers are always so nice whenever I bring my car in I’ve had overall great luck with service at Russ Darrow! The workers are awesome and so nice. Always helpful when I need help. Definitely recommend More

by Lisa1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pieper, Sheila Welch
January 23, 2018

Friendly and helpful The sale team and the service team are very helpful and friendly. They make your experience stress free, which I appreciate. We will be back. More

by Kirks
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gafa Temirov
January 18, 2018

Customer The staff at RD are very friendly and always helpful. I now live in Milwaukee but I’ll still continue to drive to Appleton for car maintenance - Thank More

by Lawyer
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pieper, Sheila Welch
January 15, 2018

Service. Great service. In and out at a reasonable time. Checked over vehicle for addition items. Price was very reasonable and I even got a car wash. Would de More

by Tony V. B/S.
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Price
Recommend Dealer
Yes
Employees Worked With
Eric Pieper
January 13, 2018

Friendly staff The staff was very welcoming and friendly. I was able to get in for an oil change right away. I would recommend going here for a service! More

by Kayla1222
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
January 12, 2018

Very please with workmanship and friendliness. I could not be more pleased with my experience. Everyone was very friendly and anxious to be helpful. The workmanship on the repair was perfect. I More

by pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
January 05, 2018

Awesome service as usual, Always great service with very knowledgeable techs,,service writers are always on top of things and always keep you informed of what's going on. More

by Mark1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Fancher, Eric Pieper, Sheila Welch
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