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Russ Darrow Collision Center Of Milwaukee

Milwaukee, WI

Overview
Employees
Reviews
4.4
101 Reviews
At Russ Darrow Collision Center of Milwaukee, we make auto repair easy and hassle-free. Located in the heart of Milwaukee, we work directly with your insurance company—so you don’t have to. Whether it’s a minor fender bender or major collision damage, our experienced team is here to restore your vehicle with expert care and precision.
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9301 W Brown Deer Rd

Milwaukee, WI

53224

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Showing 101 reviews

August 09, 2025

The service is so professional & in a timely matter. I was in & out on a Friday in a hour& half. More

by curties68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 09, 2025

Gr8 service. Knowledgeable and friendly staff. Speedy and smart. Free car wash. Convenient location. Boom. More

by THOMASPATRICKRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaryn
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Aug 09, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 09, 2025

Megan was amazing she helped me and made sure I had a ride back home. Everyone was very friendly and welcoming. More

by CECEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Aug 09, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Collision Center Of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 04, 2025

Prompt attention and service for my tire which had a screw lodged in it… turn around in about 30 minutes from start to finish… highly recommended More

by DMASHPOTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

July 31, 2025

Great service advisor and service. Only issue was I had an appointment of on oil change early in the day and the wait was an hour and a half. Still happy with service More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Collision Center Of Milwaukee! Martin Rehfeldt martin.rehfeldt@russdarrow.com

July 31, 2025

They were ready for me when I arrived and got me out and on my way faster than they said. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

July 31, 2025

I was taken care of my profession and I appreciate what you done for me thank you More

by ARTISTBRYANT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
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Jul 31, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Collision Center Of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

July 30, 2025

Jermaine very helpful, thank you. I broke down a few miles away from you, I appreciate you fitting me in pretty quickly and fixing the alternator/belt/battery allowing me to get the c More

by jasionowsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Heard
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Jul 30, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Martin Rehfeldt martin.rehfeldt@russdarrow.com

July 29, 2025

Buen servicio. Me gusta la atencion que me dan. Muy buenas personas.Gracias de todo corazon . More

by Ector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Martin Rehfeldt martin.rehfeldt@russdarrow.com

July 27, 2025

He gave me the wrong trick when I walked off the lot and then didn't come through on his word. Very disappointed once again with Russ Darrow More

by JKGRIBS
Recommend Dealer
No
Employees Worked With
Tyler
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Aug 02, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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