Russ Darrow Collision Center Of Madison - Service Center

My windshield is not repaired. My carpet has a hole in it, under the driver’s seat and there are spots on my seats that I cannot get out and they were not there before I brought m My carpet has a hole in it, under the driver’s seat and there are spots on my seats that I cannot get out and they were not there before I brought my vehicle in. More

Very welcoming! Everyone was helpful & pleasant! I have nothing else to add except this is annoying me Everyone was helpful & pleasant! I have nothing else to add except this is annoying me More

Ordered a part and was very satisfied with the experience and communication of the body shop staff. (Jess) Thanks! and communication of the body shop staff. (Jess) Thanks! More

I ended up needing more work on the car than expected which was unfortunate. But Joe was so nice and really good about keeping me updated and getting me a Lyft home. He has always been great to work with which was unfortunate. But Joe was so nice and really good about keeping me updated and getting me a Lyft home. He has always been great to work with whenever I take my car in More

Already did. ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... More

Positive. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. More

They helped me find the vehicle I wanted, while the other kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am g kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am getting older and it is taking longer to understand how things work. Unfortunately the hybrid vehicle does not get the mileage as listed. As I get more used to it, the sportage seems like a nice vehicle More

Always a great experience when working with Joe! He is the main reason I will continue to buy cars and have service work done there. He is the main reason I will continue to buy cars and have service work done there. More

Sales person was Michael Krumm. Rated him a 5. No pressure and informative Pleasant Rated him a 5. No pressure and informative Pleasant More

Excellent service and friendly staff. Keep you updated as the work is in progress on your car Keep you updated as the work is in progress on your car More