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Russ Darrow Collision Center Of Madison
Madison, WI
132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 132 reviews
Verified Customer
March 23, 2025
Great service. Was sent a video of the inspection and a complimentary car wash! Only took about an hour in a Saturday. Was sent a video of the inspection and a complimentary car wash! Only took about an hour in a Saturday. More
by TWUNSCH02
Employees Worked With
March 22, 2025
Oil Change. Quick service, explained everything. Fast and friendly and comfortable waiting area to relax in. Quick service, explained everything. Fast and friendly and comfortable waiting area to relax in. More
by LZENZ45
Employees Worked With
March 22, 2025
I have been taking my car since I bought it. They always do an excellent job. Everyone is friendly and the waiting area is comfortable with the added bonus of popcorn and coffee. They always do an excellent job. Everyone is friendly and the waiting area is comfortable with the added bonus of popcorn and coffee. More
by LUECKFML
Employees Worked With
March 18, 2025
Excellent service! ! All my needs were met and then some! Jess in the service dept. goes above and beyond! ! All my needs were met and then some! Jess in the service dept. goes above and beyond! More
by Monicasgarden88
Employees Worked With
March 14, 2025
I was in a time pinch and they were able to get me in and out really quickly. out really quickly. More
by atraxler
Employees Worked With
March 13, 2025
This is the 5th time in 3 months I have brought my car in for service for the same issue. I do not blame your people. They are good and mean well. I blame your systems and the lack of training for your peopl for service for the same issue. I do not blame your people. They are good and mean well. I blame your systems and the lack of training for your people. After biting Volvos and VWs for the past 25 years. This is my first Kia. Not impressed so far. More
by Mike
Employees Worked With
March 13, 2025
They communicated well about repairs. Fixed vehicle in timely fashion, but did not wash car Fixed vehicle in timely fashion, but did not wash car More
by JAMES.KAMP
Employees Worked With
March 11, 2025
Russ Darrow Kia always delivers great service! It is easy to schedule appointments and they answer all my service questions to my satisfaction. They get me in and out quickly for my oil changes, t It is easy to schedule appointments and they answer all my service questions to my satisfaction. They get me in and out quickly for my oil changes, tire rotations, and other maintenance needs. I have had Kia’s for 10 years now and have always gone to them for service and they have been great every time! I highly recommend them! More
by NHCLARK2
Employees Worked With
