Russ Darrow Collision Center Of Madison

Sales person was Michael Krumm. Rated him a 5. No pressure and informative Pleasant Rated him a 5. No pressure and informative Pleasant More

Excellent service and friendly staff. Keep you updated as the work is in progress on your car Keep you updated as the work is in progress on your car More

Staff are all very personable. They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experienc They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experience and knowledge from Will Akins and Jonathan. More

See above I was impressed with your sales force. I like Tony, easy going and not forceful. Your finance person was forceful but in a good way. I ended up taking all of the add ons despite several pe I like Tony, easy going and not forceful. Your finance person was forceful but in a good way. I ended up taking all of the add ons despite several people telling me not to 'waste my money.' I hope my decision was the right one. I will recommend Tony and Russ Darrow. Thank you. More

I felt at ease with the process and Michael. All my questions and concerns were explained I n detail to my satisfaction. All my questions and concerns were explained I n detail to my satisfaction. More

Joe has always been so good to me. He's always showing up with the best customer service you can ask for. He is the only reason why I keep going back to this specific dealership for an He's always showing up with the best customer service you can ask for. He is the only reason why I keep going back to this specific dealership for anything related to my vehicle. Joe is an absolute gem! More

Nice waiting area. Efficient service department. Car wash left hard-water drops on windshield and hood. Efficient service department. Car wash left hard-water drops on windshield and hood. More

I asked for the free car wash but it was not done. They did not put a new stick in my top left windshield. And they raise a price $20. If you're going to raise the price at least give the best service They did not put a new stick in my top left windshield. And they raise a price $20. If you're going to raise the price at least give the best service. More

Everyone is so kind, helpful, and great at communicating. I would rate Russ Darrow a 5 if my scheduled oil changes wouldn't take 1.5-2 hours every single time. Other than the length of appointments, I am sat I would rate Russ Darrow a 5 if my scheduled oil changes wouldn't take 1.5-2 hours every single time. Other than the length of appointments, I am satisfied More

Russ Darrow always delivers great service and they are upfront about what type of work needs to be done to the car. upfront about what type of work needs to be done to the car. More