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Russ Darrow Collision Center Of Madison
Madison, WI
131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 131 reviews
May 01, 2025
They were very kind and considerate to us as customers, the waiting room was beautiful. Fantastic customer service. the waiting room was beautiful. Fantastic customer service. More
by STEVENKRPAN
Verified Customer
April 30, 2025
My windshield is not repaired. My carpet has a hole in it, under the driver’s seat and there are spots on my seats that I cannot get out and they were not there before I brought m My carpet has a hole in it, under the driver’s seat and there are spots on my seats that I cannot get out and they were not there before I brought my vehicle in. More
by mzjllee
Employees Worked With
Taylor
April 29, 2025
Ordered a part and was very satisfied with the experience and communication of the body shop staff. (Jess) Thanks! and communication of the body shop staff. (Jess) Thanks! More
by Dan
April 29, 2025
I ended up needing more work on the car than expected which was unfortunate. But Joe was so nice and really good about keeping me updated and getting me a Lyft home. He has always been great to work with which was unfortunate. But Joe was so nice and really good about keeping me updated and getting me a Lyft home. He has always been great to work with whenever I take my car in More
by Smashman140
Employees Worked With
Joe Kuckuk
April 28, 2025
Already did. ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... More
by d.topper1952
Employees Worked With
Charged me for a starter witch doesn't burn up except if you try it......plus charged me installation for a starter that I had bought....the engine was seized up up so they had to pull engine. So with engine out it would of took two minutes to put it in
April 28, 2025
Positive. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. More
by bbachergresock
Employees Worked With
Idk, it was a gentleman with glasses at the first spot nearest the door (not the desk).
April 27, 2025
They helped me find the vehicle I wanted, while the other kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am g kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am getting older and it is taking longer to understand how things work. Unfortunately the hybrid vehicle does not get the mileage as listed. As I get more used to it, the sportage seems like a nice vehicle More
by JHMI2006
Employees Worked With
