Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

I have had sum bad experiences with the service department in the past. Good news. That was the past. Today is the present. The service advisor Katie was very easy to do business with. Made you fee department in the past. Good news. That was the past. Today is the present. The service advisor Katie was very easy to do business with. Made you feel like a valued family member of the Russ Darrow family. Price for 4 new tires with alignment was very competitive. True reason on why Russ Darrow got my business was being fair and non judgemental. Showed empathy and care for both vehicle and my needs as well. Give Russ Darrow Jeep another look for both Sales and Service. More

They did a good job fixing my car with what was wrong with it and all with it and all More

They were very friendly and got my oil change done in a timely manner. Would highly recommend timely manner. Would highly recommend More

Well done! Thanks for the quick turn around. will be back for further work. thanks! Thanks for the quick turn around. will be back for further work. thanks! More

Brought the car in. They told me what needed to be done. They got all the work done as promised in time. Cost was extremely reasonable. They got all the work done as promised in time. Cost was extremely reasonable. More

Had a good experience today. They got me in and out when they said they wood. they said they wood. More

Fast service very professional clean waiting roomHighly recommend Russ Darrow Chrysler jeep in West Bend Wisconsin recommend Russ Darrow Chrysler jeep in West Bend Wisconsin More

Megan was awesome, as were the lube techs. Quick and effective, great price. Will keep coming back with all my Vehicles👍👍👍 effective, great price. Will keep coming back with all my Vehicles👍👍👍 More

BUYER BEWARE that this dealership will fix things while under warranty! A year and a half after purchasing my NEW Jeep an error message on dash goes off about low brake fluid and brake light goes on. It go under warranty! A year and a half after purchasing my NEW Jeep an error message on dash goes off about low brake fluid and brake light goes on. It goes off all the time randomly; when driving , when stopped at light and when just sitting in park. 4-5 months later and this dealership can’t figure out how to fix it. Expects one to drive around with a error Brake message dinging every other 5 minutes. Sounds like a Jeep / Morpar issue and not mine! This needs to get recalled ASAP before someone gets hurt in an accident from faulty brakes!!! Unacceptable to be driving around and paying for a 2 year old Jeep with error/ safety message EVERYDAY. Calling Jeep since Adam could not follow through on seeing it to be fixed. More

Very friendly and efficient! Helped order parts and washed car. Explained charges and explained inspection results. washed car. Explained charges and explained inspection results. More