Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Tiffany Breurer went above and beyond to make sure the vehicle got done . Made appointment was told parts were there then they weren't but some how Tiffany made it happen. Special shout out to Eric Sitz vehicle got done . Made appointment was told parts were there then they weren't but some how Tiffany made it happen. Special shout out to Eric Sitz for working on the vehicle 5 STARS 🌟 More

My service experience was very good and my service advisor was excellent. Would recommend the dealership advisor was excellent. Would recommend the dealership More

Did a very good job letting me know what was going on with my truck. The staff was very friendly and polite. with my truck. The staff was very friendly and polite. More

Had routine service done. Few days later had some issues which resulted from a bad battery. Called to see what/if anything the could help with in figout the issue. Put on hold Few days later had some issues which resulted from a bad battery. Called to see what/if anything the could help with in figout the issue. Put on hold for two 30 minute intervals with no help. Decided to try on my own and am still waiting for a response, it's been over 2 weeks. More

It was fantastic The guys got me in quick they asked a few questions about services I may need like a tire rotation or my air filters needing to be changed got it all done quick I was out faster than I ex few questions about services I may need like a tire rotation or my air filters needing to be changed got it all done quick I was out faster than I expected I'm always happy with you guys More

Waiting for service writer, poor experience. Dirty vehicle inside and out after the service was performed. Dirty vehicle inside and out after the service was performed. More

The service-oil change went well but it took a long time to figure out how to process the coupon I received in an email from Chrysler. Dennis worked on it and finally got it figured out but took about 60 mi to figure out how to process the coupon I received in an email from Chrysler. Dennis worked on it and finally got it figured out but took about 60 min longer than it should have. More

Waited 4. 5 hours to find out "nothing" is wrong with our battery. Battery should have been replaced free of charge since we just bought the car there 2 months 5 hours to find out "nothing" is wrong with our battery. Battery should have been replaced free of charge since we just bought the car there 2 months ago and a dead battery left our family stranded at 1030pm at night. Cannot believe the complete lack of customer service with this dealership and making things right. Would never recommend buying a car from here. Ever. More

Willing to help their customers no matter what it takes. Dennis the service manager was great with his communication and help to get me in the vehicle I needed. Dennis the service manager was great with his communication and help to get me in the vehicle I needed. More

There was no courtesy vehicle. They did not look at ALL filters in the car. Just because it’s a free oil change doesn’t mean I should be given the bare minimum service. When I bo They did not look at ALL filters in the car. Just because it’s a free oil change doesn’t mean I should be given the bare minimum service. When I bought my other vehicle from Nissan their service department was WONDERFUL More