Russ Darrow Chrysler Jeep Dodge RAM of West Bend - Service Center

Found more wrong with my car I had a new engine out in my car. They did it wrong and now I went to have my oil change somewhere else and they showed me under my car how the engine I had a new engine out in my car. They did it wrong and now I went to have my oil change somewhere else and they showed me under my car how the engine skirt was installed wrong and it is completely loose. This is all after Dan domask lied about the history of the car when I bought it. The mechanics really don't know how to put a car back together. Worst dealership ever. More

Oil change and bulb replacement visit Kate R. is very kind and knowledgeable. Super easy stop in and out. Gave me a military discount and was very nice and it was a good feeling knowing t Kate R. is very kind and knowledgeable. Super easy stop in and out. Gave me a military discount and was very nice and it was a good feeling knowing that she and other employees enjoyed having me as a customer. More

Oil change service team couldn’t find my appt but still managed to complete the requested services as initially promised. I have always had good luck with this service team couldn’t find my appt but still managed to complete the requested services as initially promised. I have always had good luck with this team More

Changing of oil and rotating of tires I was very satisfied with the workmanship and quality of work done to my Jeep. I was informed about what the technician was going to do to my Jeep and I was very satisfied with the workmanship and quality of work done to my Jeep. I was informed about what the technician was going to do to my Jeep and what exactly the cost would be. Satisfied customer. More

Visit on 09-06-18 Got oil change and inspection. The service employee Kate was exceptional friendly, courteous and very helpful in answering my questions. She went ou Got oil change and inspection. The service employee Kate was exceptional friendly, courteous and very helpful in answering my questions. She went out of her way in looking up information for me about my vehicle and suggesting how to contact sources that will provide more services to me such as updating my GPS and getting an extended warranty on my vehicle. Everyone in the dealership was friendly and the service was excellent. I also appreciated the free car wash. More

Friendly & Efficient team! I had issues with a slow leak in the tire. From the mechanic to Melanie in the office they were extremely helpful. I didn't realize I had a dealers I had issues with a slow leak in the tire. From the mechanic to Melanie in the office they were extremely helpful. I didn't realize I had a dealership right in my town. Melanie explained all of the services they offer. My husband and I both own a Nissan. We will definitely be coming back for service and to purchase our future vehicles! More

Car purchase and service Not a trustworthy sales person or dealership. This dealship is the reason people hate car sales people. I dealt with the sales staff and the service d Not a trustworthy sales person or dealership. This dealship is the reason people hate car sales people. I dealt with the sales staff and the service department, both are very un-professional More

Great service, friendly people. Great and fast service, friendly employees that make you feel welcome. Always done in a timely manner and have great, fast WiFi service. I also enj Great and fast service, friendly employees that make you feel welcome. Always done in a timely manner and have great, fast WiFi service. I also enjoy the popcorn and beverages. More

Very friendly and very knowledgeable Had a concern for my radio Bluetooth. Dropped it off before work got a ride to work and back when repair was finished. Habe not had an issue since Had a concern for my radio Bluetooth. Dropped it off before work got a ride to work and back when repair was finished. Habe not had an issue since More

Outstanding Service Advisor Kate was fantastic. Kept me informed and advocated for a failed part to be covered under extended warranty. Very satisfied with the outcome and serv Kate was fantastic. Kept me informed and advocated for a failed part to be covered under extended warranty. Very satisfied with the outcome and service provided. More