Russ Darrow Chrysler Dodge Jeep RAM of Madison

Smooth car buying experience Went in to start looking at smaller SUVs. After test driving the cars we were interested in and Jeremy thought would fit our life now and in the futur Went in to start looking at smaller SUVs. After test driving the cars we were interested in and Jeremy thought would fit our life now and in the future we went over the pro/cons and pricing to come up with our wonderful Jeep Cherokee. Definitely the easiest and most informative car buying experience I have had. More

Horrible hit and run to Great Customer Service Mike at Russ Darrow helped me find the perfect car after my car was totaled after I was involved in a horrible hit and run accident with a semi. The c Mike at Russ Darrow helped me find the perfect car after my car was totaled after I was involved in a horrible hit and run accident with a semi. The car was a total loss because the driver took off. Fortunately I was uninjured. Mike was friendly and helped me find a great car in my budget. He was never pushy like many salesmen. I’d recommend ANYONE see him at Russ Darrow East for their vehicle needs. THANK YOU, Mike and Russ Darrow for making this nightmare so much less stressful. More

Great Experience! I was in a jam because my son had totaled his vehicle.. I needed a car quick that was reliable and safe. I came in with a plan and that went out the w I was in a jam because my son had totaled his vehicle.. I needed a car quick that was reliable and safe. I came in with a plan and that went out the window quick. But they were able to help me navigate through some options, eventually settling on a Saab. My son loves it and I feel good knowing we are on to the next chapter and he has a great car to drive. More

Awesome service Dropped my car off to get some service done after some warning lights came on. During inspection they found an unrelated issue that was still under wa Dropped my car off to get some service done after some warning lights came on. During inspection they found an unrelated issue that was still under warranty and fixed the other problem within the next morning. I was very impressed they got it all done so quickly. More

Everyone was quite friendly and helpful I felt that Michael really knew his stuff when it came to the vehicle we purchased. He helped us set up the phone so we could use hands free and went I felt that Michael really knew his stuff when it came to the vehicle we purchased. He helped us set up the phone so we could use hands free and went over and above what has been my experience in the past with car salesmen. We totally enjoyed the experience until we had to sign the contracts then as in our case it caused some angst as we have not had to make a car payment for a while. We were put at ease by everyone. Michael stayed after hours to make sure we were well taken care of. More

Bob ROCKS! Bob went over everything from start to finish with my new jeep. Great personality, very thorough, very pleasant to work with. Went above and beyond by Bob went over everything from start to finish with my new jeep. Great personality, very thorough, very pleasant to work with. Went above and beyond by staying late, setting up all of the electronics and taking me for one last test drive after I purchased the car. I will buy all future cars from Bob! Thank you for being so amazing! You ROCK!!! More

Professional and solid Easy to communicate with. Started over the phone, quickly responded to my queries. Just drove to dealership to sign the paperwork. Kept their word on Easy to communicate with. Started over the phone, quickly responded to my queries. Just drove to dealership to sign the paperwork. Kept their word on price and availability. No low-balling at all. Serious people with integrity and knowing how to do their job right. Very pleased and impressed. More

Good experience Michael was helpful without pressuring us into a sale. We appreciated his help in making our decision and we are looking forward to driving our new Ch Michael was helpful without pressuring us into a sale. We appreciated his help in making our decision and we are looking forward to driving our new Cherokee. More

nice dealer and nice car Mike was very patient and helpful during the whole process of my purchase and I got the car I want with all the safety features. Mike was very patient and helpful during the whole process of my purchase and I got the car I want with all the safety features. More

Great price and friendly sales people! First time New car owner, and the experience could not have been any better. I made an appointment ahead of time and the salesperson was more than hap First time New car owner, and the experience could not have been any better. I made an appointment ahead of time and the salesperson was more than happy to answer all of my questions! Absolutely love my new car! More