Russ Darrow Chrysler Dodge Jeep RAM of Madison

Great experience! Our family had outgrown my Malibu and needed a vehicle that worked for everyone. Jeremy listened to what I needed and wanted the vehicle to work for a Our family had outgrown my Malibu and needed a vehicle that worked for everyone. Jeremy listened to what I needed and wanted the vehicle to work for and even listened to the needs of my husband who was out of state and narrowed down the number of vehicles that would work for us which was great because I didn’t want a million options and didn’t have a lot of time. As soon as I sat in my Jeep Cherokee Limited I was sold! It had everything I wanted and a few bonuses I didn’t know how much I would love. Jeremy even went so far as to telling my husband what I was looking at and where he could find it near him so that he could test ride the vehicle out of state. Best service I’ve had at a dealership by far. More

Good experience buying a Chrysler town and country My wife and I were looking for our first minivan. Parker was honest and transparent with us regarding the options for us within our budget. He was ver My wife and I were looking for our first minivan. Parker was honest and transparent with us regarding the options for us within our budget. He was very friendly and happy to show us a variety of vehicles. He was not pushy at all, which was something my wife and I greatly appreciated. We had a number of specific questions regarding car seat installation options and the buying process in general. He was very helpful with our questions and reached out to others when needed to get answers for us. All told, we walked away happily with a preowned minivan for our family. More

Smooth car buying experience Went in to start looking at smaller SUVs. After test driving the cars we were interested in and Jeremy thought would fit our life now and in the futur Went in to start looking at smaller SUVs. After test driving the cars we were interested in and Jeremy thought would fit our life now and in the future we went over the pro/cons and pricing to come up with our wonderful Jeep Cherokee. Definitely the easiest and most informative car buying experience I have had. More

Great service Our salesman was attentive and listened to make sure we were vetting the car we needed. He had a car delivered from a partnet dealership. Found our ca Our salesman was attentive and listened to make sure we were vetting the car we needed. He had a car delivered from a partnet dealership. Found our car and drove it off the lot within 2 days. More

Great car salesmen! Great dealership! Graham was extremely helpful and easy to work with when looking for my new car. He was patient and understanding 100% of the time and I couldn’t be ha Graham was extremely helpful and easy to work with when looking for my new car. He was patient and understanding 100% of the time and I couldn’t be happier. I will definitely reccomend him to others! Thank you for such great service. More

Horrible hit and run to Great Customer Service Mike at Russ Darrow helped me find the perfect car after my car was totaled after I was involved in a horrible hit and run accident with a semi. The c Mike at Russ Darrow helped me find the perfect car after my car was totaled after I was involved in a horrible hit and run accident with a semi. The car was a total loss because the driver took off. Fortunately I was uninjured. Mike was friendly and helped me find a great car in my budget. He was never pushy like many salesmen. I’d recommend ANYONE see him at Russ Darrow East for their vehicle needs. THANK YOU, Mike and Russ Darrow for making this nightmare so much less stressful. More

Great Experience! I was in a jam because my son had totaled his vehicle.. I needed a car quick that was reliable and safe. I came in with a plan and that went out the w I was in a jam because my son had totaled his vehicle.. I needed a car quick that was reliable and safe. I came in with a plan and that went out the window quick. But they were able to help me navigate through some options, eventually settling on a Saab. My son loves it and I feel good knowing we are on to the next chapter and he has a great car to drive. More

Awesome service Dropped my car off to get some service done after some warning lights came on. During inspection they found an unrelated issue that was still under wa Dropped my car off to get some service done after some warning lights came on. During inspection they found an unrelated issue that was still under warranty and fixed the other problem within the next morning. I was very impressed they got it all done so quickly. More

Everyone was quite friendly and helpful I felt that Michael really knew his stuff when it came to the vehicle we purchased. He helped us set up the phone so we could use hands free and went I felt that Michael really knew his stuff when it came to the vehicle we purchased. He helped us set up the phone so we could use hands free and went over and above what has been my experience in the past with car salesmen. We totally enjoyed the experience until we had to sign the contracts then as in our case it caused some angst as we have not had to make a car payment for a while. We were put at ease by everyone. Michael stayed after hours to make sure we were well taken care of. More

Bob ROCKS! Bob went over everything from start to finish with my new jeep. Great personality, very thorough, very pleasant to work with. Went above and beyond by Bob went over everything from start to finish with my new jeep. Great personality, very thorough, very pleasant to work with. Went above and beyond by staying late, setting up all of the electronics and taking me for one last test drive after I purchased the car. I will buy all future cars from Bob! Thank you for being so amazing! You ROCK!!! More