Rusnak/Westlake Audi - Service Center

Remembered me. Was efficient and courteous. Good communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. T communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. Thanks! More

Consistently excellent service from the Service Department. Have worked with Audi dealerships across the US and they are amongst the best. Timely, courteous and superb communications on my cars s Department. Have worked with Audi dealerships across the US and they are amongst the best. Timely, courteous and superb communications on my cars status. Highly recommended More

I loved this dealership ! They are efficient and I love the friendly and knowledgeable staff. Most importantly they fixed the problems I was having and I felt they really went above and beyond to make my s the friendly and knowledgeable staff. Most importantly they fixed the problems I was having and I felt they really went above and beyond to make my service truly exceptional. Thank you so much and you will see me again. More

Good service Able to setup appointment right away for my 2016 A3 55k service. Reed and Jesus (Service Dept.) provided very good service, answered my questions, an Able to setup appointment right away for my 2016 A3 55k service. Reed and Jesus (Service Dept.) provided very good service, answered my questions, and performed service in timely manner. More

I love coming here, and don’t mind the longer drive to get the friendly, efficient and professional experience every single time that this dealership has provided me with for almost 4 years now. Simply th get the friendly, efficient and professional experience every single time that this dealership has provided me with for almost 4 years now. Simply the best More

Extraordinary service provided by Carl and the entire Service Team! I have both purchased a car and had service performed there multiple times & highly recommend the Rusnak Team. Service Team! I have both purchased a car and had service performed there multiple times & highly recommend the Rusnak Team. More

Great customer service. They were very timely on taking my car in, working on it, and getting it cleaned and ready for pick up. Appreciate their efforts. my car in, working on it, and getting it cleaned and ready for pick up. Appreciate their efforts. More

Jesse is great! Jesse was very polite and professional in his service. I'd love to work with him again. However, my tire was leaking air, and I got a flat next day, Jesse was very polite and professional in his service. I'd love to work with him again. However, my tire was leaking air, and I got a flat next day, which made me bring in the car again . More

Great service Adam provided great service to me. When I arrived at the appointment the computers were down. Instead of making me wait he took note of all the iss Adam provided great service to me. When I arrived at the appointment the computers were down. Instead of making me wait he took note of all the issue and rescheduled my appointment to another day convenient tome. When I came back at the reschedule date everything was already ready, including the loaner. I was in and out in no-time. He informed me of the progress step by step by phone and text messages. He also informed me of 35,000 mile service due that I was not aware of. The car was ready on time and delivered clean. Thank you for great service More

Excellent knowledge of the problem. Identified immediately and worked with Audi for warranty coverage. Professional , courteous, efficient. Rusnak service gets my 100% recommendation. Thank you’ immediately and worked with Audi for warranty coverage. Professional , courteous, efficient. Rusnak service gets my 100% recommendation. Thank you’ More