Rusnak/Westlake Audi

Steve Miller was my sales person, he did an outstanding job working with me and helping me to locate my A8 L. He personally delivered the car to my home, spent the necessary time to educate me and then ca job working with me and helping me to locate my A8 L. He personally delivered the car to my home, spent the necessary time to educate me and then called the following two days to make sure I didn't have anymore questions. I would recommend Steve to others. Actually Steve contacted me from my internet inquiry. I can't imagine a dealership being more accommodative as such I would give them my highest rating. More

I had a great experience at Rusnak Audi. Steve Miller was an excellent Salesperson and made sure to answer all my questions as well as ensure that I was comfortable with the deal. I would definitely recommen an excellent Salesperson and made sure to answer all my questions as well as ensure that I was comfortable with the deal. I would definitely recommend Rusnak and Steve to others in the market for a new vehicle. More

My positive experience was largely due to our dealer, Evan Goldenberg. Evan was the most helpful, responsive, friendly car dealer we have ever met, and was never pushy. He worked with me via email and Evan Goldenberg. Evan was the most helpful, responsive, friendly car dealer we have ever met, and was never pushy. He worked with me via email and phone long before we ever got to the dealership. We trust Evan and will come back to him again, as well as refer our friends. More

My 2010 Q5, had developed a rattle that had been getting progressively worse over the last month. Both Richard Ruiz,Carl and Aaron in the Service Dept. went the extra mile to determine where the problem was progressively worse over the last month. Both Richard Ruiz,Carl and Aaron in the Service Dept. went the extra mile to determine where the problem was coming from and then fixing the rattle. Richard Ruiz, always communicated with me what was done and a time frame needed to fix the problem. I have always been treated with care and respect in my dealings with Rusnak Audi Westlake Village, Service Department. Kudos to them! More

Steve Miller was a pleasure to work with. He is knowledgeable and conducted himself in a professional manner. The buying experience with Steve was painless. My wife referred me to Steve because h knowledgeable and conducted himself in a professional manner. The buying experience with Steve was painless. My wife referred me to Steve because he was so helpful explaining the functions of her new Audi. More

Ted Moreno is a very professional dealership General Manager. His outreach to my on-line inquiry and resulting personal involvement in the transaction, including the trust he engendered is the primary Manager. His outreach to my on-line inquiry and resulting personal involvement in the transaction, including the trust he engendered is the primary reason I made the 2011 Audi A8 purchase with Rusnak. More

I needed oil for my Audi and Rich helped me out. Super fast and friendly service. He put the oil in my car while I waited (which was about 2 minutes). It was also nice to see they remodeled the dealership fast and friendly service. He put the oil in my car while I waited (which was about 2 minutes). It was also nice to see they remodeled the dealership. It looks very nice in there now. I know my next car will be another Audi! More

I have had nothing but great experiences at Rusnak Audi in Westlake Village. Each individual, sales to service, has been nothing but professional and courteous. Fey was great! She found the exact color in Westlake Village. Each individual, sales to service, has been nothing but professional and courteous. Fey was great! She found the exact color combination we were in the market for and worked out competitive payments to fit our budget. I've recommended multiple family and friends to Rusnak. More

My experience at Rusnak Audi was great. It was my first time buying a car through a dealership and it was as good as I could have expected. Fay treated us very well and with respect from start to finish. time buying a car through a dealership and it was as good as I could have expected. Fay treated us very well and with respect from start to finish. She wasn't pushy or rude and I really appreciated that. Fay did everything she could to help bring the cost down into my price range and it really helped me out. Tyler was also very helpful and knowledgeable with the paperwork that we filled out and he seemed to be very honest with me. I am glad that I purchased the warranty from him because it will give me peace of mind for 5 years. I really appreciated the fact that Tyler didn't get frustrated with me for not knowing everything about the paperwork. He took the time to explain it and it made me feel good about my purchase. More

I recently purchased a vehicle from Rusnak Westlake and could not be more satisfied with them. The entire sales department worked tirelessly contacting dealers across the entire US to locate the exact veh could not be more satisfied with them. The entire sales department worked tirelessly contacting dealers across the entire US to locate the exact vehicle that I was looking for. Once the car was found the process of making a deal and finalizing all the paperwork could not have gone any smoother. I have been a Rusnak Westlake customer for many years and will continue to be one in the future. More