Rusnak/Westlake Audi
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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We purchased our CPO Audi from internet manager Chase Dunning who handled our sale from the first email inquiry down to donning the white Audi coat to show us all the bells and whistles of the vehicle pr Dunning who handled our sale from the first email inquiry down to donning the white Audi coat to show us all the bells and whistles of the vehicle prior to driving off the lot. He and Greg Austin were well versed and professional throughout the process. We would highly recommend Chase and Greg and the team at Rusnak Westlake. P.S. Loved the white coat! Nice touch! More
My overall experience was excellent. I would absolutely refer my friends to you and consider leasing another vehicle from Rusnak in the future. Steve was a consummate professional, I couldn't have asked f refer my friends to you and consider leasing another vehicle from Rusnak in the future. Steve was a consummate professional, I couldn't have asked for a better salesman in assisting me. My thanks to him for a great experience... More
After Looking for several cars in the $50,000 price range, from BMW 535 to the Mercedes E class....It was an easy decision for me to choose the Audi A6 3.0 Quattro. A Sporty yet classy look with a lot range, from BMW 535 to the Mercedes E class....It was an easy decision for me to choose the Audi A6 3.0 Quattro. A Sporty yet classy look with a lot of user friendly features inside the car. This car feels light on the road...with tons of power....very quick. I can honestly says for the first time ( I've owned a Porsche, Range Rover, Mercedes S500) I truly enjoy driving.. this car has a great sound system....comfortable seats...insane air conditioning....iPod hook up... Sirius/XM radio...and the shifting paddles are so much fun coming out of corners...you can really feel the road in this car....As far as Rusnak Audi in Westlake Village, I had several dealerships in the mix from Torrance...Pasadena to Oxnard.....ALL of the salesmen were EXTREMELY pushy and obnoxious. I knew I wanted the Audi A6...but wanted to make sure I got the best deal in this terrible economy from a reputable dealership. Westlake Rusnak met my standards!! My salesmen was Chase Dunning....very informative but not pushy...he did not call or text me 3 times a day...I was a difficult buyer..having great credit... I did a lot of research on the internet and found that Chase was true to his word and worked for me...making sure I got the best terms...knowing I will come back when my lease is up and take another Audi....This is my first customer review in years...I just wanted to share my great experience with any potential future Audi drivers...Go directly to Westlake Audi Rusnak and you too will be thrilled with their professionalism. More
Im sure I was a pain to deal with and very indecisive but they were great in dealing with me. Great experience on my second purchase from you guys. they were great in dealing with me. Great experience on my second purchase from you guys. More
Describe the overall experience you had during your visit.—awesome sales staff Would you refer us to your friends? YES---Why ?—I can trust they would be treated well also Would you consider purchas visit.—awesome sales staff Would you refer us to your friends? YES---Why ?—I can trust they would be treated well also Would you consider purchasing or leasing another vehicle from us in the future? Yes----Why?—the buying experience was enjoyable—and fair—never felt I had to put up my guard. Please feel free to comment on specifics.—Chase Dunning internet sales manager was very very helpful with the beginning first phone conversation to closing deal.—that young man has great sales ability for his age, so much more potential, a real peoples person. Also our finance person Greg was so helpful, from the beginning to the last signed docs, very patience and listened to our needs and provided the products we needed not ones he was set on. More
We went in to look at a deal on a used S6. Chase was very helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a s helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a smoking deal. More
Evan and Chase were an absolute delight to work with, especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership. They were straight forward, efficient, and effective! More
Mia Tabares is a very highly skill service rep of Rusnak Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Taba Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Tabares is no longer at this Unit, I know with her experience,knowledge,her drive,and positive attitude will make any Team she is on will be grateful,Best Wishes, Mr Randy A, More
I had been in and out of this dealership for more than a year drooling over Audi A5’s. Steve Miller helped me ever time, took me on test drives and provided me with all the information I needed to make a de year drooling over Audi A5’s. Steve Miller helped me ever time, took me on test drives and provided me with all the information I needed to make a decision. Finally in May I pulled the trigger and bought my dream car, the service at Rusank was great. There was no pressure, they laid the deal out for me and matched financing I was going to get from the bank. Overall great experience, my next purchase will be from Rusnak. More
The Westlake Audi dealer had a very large selection of audi cars for all likes and tastes. Even though they did not have the specific model in stock for me, they were able to get it delivered from a diffe audi cars for all likes and tastes. Even though they did not have the specific model in stock for me, they were able to get it delivered from a different dealer in a timely manner. The service was five star all the way from the time I entered the door to the time I left with my new car. Mr Dunning was the main person that I worked with during my transaction period. He was very professional and had a vast amount of knowledge about the specific model that I was interested in. He did his best to give me the best deal possible and I truly think that I received the best deal out there. I would highly recommend this specific dealership to all of my friends and family and refer them to Mr. Dunning. He did a great job and for that I am grateful. Buying a new car is always somewhat stressful, however, this is the first time where I felt stress free and happy after I walked out of the dealer. Thank you very much, and I look forward to doing business with you again in the near future. More