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Rusnak/Westlake Audi
Thousand Oaks, CA
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 525 reviews
March 30, 2024
Friendly and honest staff. They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at the dealership for a perfect delivery experience. My salesperson, Mike Jaber was awesome. More
by Dave S.
March 25, 2024
Thank you to Fabian, for all his help giving us great customer service! We love our new car! customer service! We love our new car! More
by Rocio choperena
March 20, 2024
I am deeply frustrated and disheartened by their service experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly la experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly lacking. The suggestion that my attempt to show evidence of the issue was "deceptive" is particularly troubling and not reflective of the customer service standards I expected. More
by hyungmin2016
March 20, 2024
Sales rep was the best would definitely recommend dealer to family and friends very satisfied. to family and friends very satisfied. More
by carrillojo1975
March 11, 2024
Melissa and Nia provided excellent service. They facilitated the purchase purchase process with efficiency and integrity. They facilitated the purchase purchase process with efficiency and integrity. More
by slsokolow
March 09, 2024
Very helpful and professional. The process was easy and very fair. I would but from them again The process was easy and very fair. I would but from them again More
by Bob Sample
February 29, 2024
Caesar understood our budget concerns and found a car that saved us a lot of money. that saved us a lot of money. More
by KC
February 29, 2024
This was a great car buying experience and I would highly recommend visiting if you're in the market. recommend visiting if you're in the market. More
by Vincecatlin
February 27, 2024
Fast service, excellent customer care, and fantastic sales reps. Everyone was so welcoming! Omar got me in to an amazing vehicle quickly and efficiently. Thank you Audi Westlake! sales reps. Everyone was so welcoming! Omar got me in to an amazing vehicle quickly and efficiently. Thank you Audi Westlake! More
by reb_ecca1105
February 26, 2024
They found us the car we wanted & communicated through the whole process. Everyone was friendly & helpful throughout the whole process. the whole process. Everyone was friendly & helpful throughout the whole process. More
by julie
Employees Worked With
