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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 525 reviews

July 07, 2015

Review Andrew was awesome! We bought our Ou Audi A7, and Andrew did a great job explaining everything to me. I would recommend Rusnak Audi to my friends. More

by Idontwantapassword
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Jul 14, 2015 -

Rusnak/Westlake Audi responded

Thank you for taking the time it did to share your experience with Andrew with DealerRater. We appreciate the feedback and are grateful for your business!

July 07, 2015

Fantastic Service This was my first visit to the service dept at Rusnak. My service advisor Adam was awesome along with the entire staff ...Thank you again see you in 1 More

by DGQ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2015 -

Rusnak/Westlake Audi responded

DG, Thank you for this great review! We look forward to seeing you in 10k, if anything comes up before then please let us know. We're glad to help.

November 06, 2014

Best car experience in Auto Mall Rusnak Audi and the general sales manager, Philippe, provided me with the best car experience I have had in the Auto Mall in over 10 years. He was inc More

by MRBONDS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philippe
Nov 07, 2014 -

Rusnak/Westlake Audi responded

Thank you for the 5-star review! I will be sure to pass along the compliments to Philippe as it is an honor that he provided you the best car experience you've had in over 10 years. We are lucky to have someone like him on our team. We hope to see you again!

April 24, 2014

Great Experience! I have worked with Mitch on two leases so far and plan on working with him again in the future. He has been very helpful and worked to get me the best More

by dmanCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2014 -

Rusnak/Westlake Audi responded

Thank you for taking the time to share your review! We are so happy to hear that you have had positive experiences while working with Mitch. We appreciate your business and we look forward to working with you in the future!

April 07, 2014

Happy Customer I started my search for my dream car with a car broker, and met Mitch when I came into his dealership for a test drive. Although I wasn't able to dri More

by jwmalibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2014 -

Rusnak/Westlake Audi responded

Thank you for the 5-star review and of course, for choosing Rusnak/Westlake Audi!

April 05, 2014

Mitch! It was an absolute pleasure working with Mitch. My family has purchased several cars in the past, mainly from Lexus and Mercedes, and I can say hands More

by Tvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2014 -

Rusnak/Westlake Audi responded

Thank you so much for the wonderful review. We are thrilled to hear that your recent experience with Mitch was exceptional. We always want our customers to feel informed and to be treated with respect. Thank you again for your business and congratulations on your new Audi!

March 31, 2014

Kudos Excellent experience while dealing with Mitch Mayenschein & Nabeel ElEsrawi for my Audi A6! They were extremely professional and committed to meet my More

by jgschuman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 04, 2014 -

Rusnak/Westlake Audi responded

Thank you, James, for the five-star rating! It pleases me to hear that Mitchell and Nabeel provided you with top-notch customer service while you were shopping for a new Audi A6. We value your business and want to provide the best possible experience. Thank you for choosing Rusnak/Westlake Audi and we look forward to working with you again!

March 27, 2014

Buying a car is never a pleasant experience unless you are dealing with people like Mitchel Mayenschein and Rusnak. Mitchell was professional and guided me towards the purchase of an A-7 Audi. Mitchell ma More

by Jhalpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2014 -

Rusnak/Westlake Audi responded

Thank you for your 5-star review! We appreciate your kind words about Mitchell and several other members of our staff. We strive for efficient and friendly customer service, and we are pleased to learn that you were able to experience this first-hand. We thank you for your recommendation to others, and we hope you enjoy your new purchase!

March 17, 2014

I had a most amazing & pleasurable experience purchasing an Audi A6 3.0 T at Rusnak Audi. My sales consultant Mitchell Mayenschein was superb in all respects. He was very bright, pleasant & patie More

by hotrail2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Rusnak/Westlake Audi responded

Thank you for your positive review regarding your experience with Rusnak/Westlake Audi! We strive to provide courteous and efficient service to our customers and we appreciate your feedback. Mitchell Mayenschein is a very knowledgeable and valued member of our team, and we are glad to hear he was able to assist you so well in the purchasing process. Congratulations on the brand new Audi a6 3.0 T! We hope that you enjoy it and that you'll come back should you need us in the future!

March 03, 2014

Great dealership. Incredible price. A friend referred us to Mitchell, who was smart, very friendly, knowledgable, and most importantly, he didn't try to rush us in and out of there to get to the next cus More

by jnorrisii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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