Rusnak/Westlake Audi
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 525 reviews
Great service and communication. Adam and Ashley are the best. Superb. I am welcome and you always feel that they are mainly concerned with providing me with the best possible experi Adam and Ashley are the best. Superb. I am welcome and you always feel that they are mainly concerned with providing me with the best possible experience. More
Audi Best Great, friendly, place. Everyone makes sure you are taken care of. Very wide selection of verhicles. Fastest place for service. They accommodate your Great, friendly, place. Everyone makes sure you are taken care of. Very wide selection of verhicles. Fastest place for service. They accommodate your schedule. Very satisfied More
Great as usual! Super nice and helpful, and thorough. Service people were very attentive and even sweet ladies at checkout. Always a pleasure to deal with at Rusnak.: Super nice and helpful, and thorough. Service people were very attentive and even sweet ladies at checkout. Always a pleasure to deal with at Rusnak.:) More
Great experience as always! Have been coming in for service here for many years, and while this time it was just a quick visit for a simple repair, as always the service and expe Have been coming in for service here for many years, and while this time it was just a quick visit for a simple repair, as always the service and experience was handled fast and professionally. Attention to detail and overall customer service are always second to none. More
Jesus did a great job getting the requjested recall complete Pretty simple recall fix. In and out. The car was returned clean as a whistle. Mats were cleaned, and interior was great. Complete check was also don Pretty simple recall fix. In and out. The car was returned clean as a whistle. Mats were cleaned, and interior was great. Complete check was also done. More
Great experience with Rusnak Westlake I really appreciated my sales person Andrew Teramatsu. I shopped around to 3 different dealerships and a Andrew gave me the best deal and support. We I really appreciated my sales person Andrew Teramatsu. I shopped around to 3 different dealerships and a Andrew gave me the best deal and support. We worked on the deal for serval days by phone and email and when I arrived, there were no surprises. The deal was exactly what we agreed on. I was so impressed and grateful to Andrew and the Rusnak Sales Team. More
Excellent Customer Service at Rusnak/Westlake Audi Adam U. and Ashley A. have amazing customer service skills. I have been in there a couple of times and it is always busy, but each time they manage e Adam U. and Ashley A. have amazing customer service skills. I have been in there a couple of times and it is always busy, but each time they manage effortlessly to make you feel like you are their most important customer. Very pleased with the work too! A++ for customer service!! Audi customer for life! More
Great Staff has always been friendly, knowledgeable and accommodating. We are now a four Audi family and will continue to be so for a long time Staff has always been friendly, knowledgeable and accommodating. We are now a four Audi family and will continue to be so for a long time More
First class experience, handled with professionalism From the first contact via email, then telephone call and then in person, it was a low pressure, family oriented experience. Andrew handled every need From the first contact via email, then telephone call and then in person, it was a low pressure, family oriented experience. Andrew handled every need calmly, with the highest professionalism. More
Service Visit Rusnak Audi took excellent care of me. My loaner car was available and clean. The service advisor kept me apprised of the status of my vehicle and the Rusnak Audi took excellent care of me. My loaner car was available and clean. The service advisor kept me apprised of the status of my vehicle and the entire experience was great. I would highly recommend Rusnak Audi. More