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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 525 reviews

January 23, 2018

An Experience This is the best dealership i’ve Gone so far. Always courteous and welcoming, couple of things you automatically expect when your trying to service yo More

by Aries A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Galloway
Jan 26, 2018 -

Rusnak/Westlake Audi responded

We appreciate the review! We are glad that our team could provide a helpful and positive experience. Thanks again for your feedback and business! -Ken C., General Manager

Feb 05, 2018 -

Rusnak/Westlake Audi responded

Aries, thank you so much for taking the time to leave this amazing review. We are thrilled to hear we could go above and beyond your expectations -Ken C., General Manager

January 11, 2018

Best personal experience Rusnak Audi has been great to work with over the past several years. Faye has been very helpful in getting us the car & deal we wanted. Faye has bec More

by Jennifer C Wicksman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fay Moghadamniafalakdeh
Jan 24, 2018 -

Rusnak/Westlake Audi responded

We are happy to hear about your wonderful 5-star experience and that Faye took such great care of you! -Ken C., General Manager

January 04, 2018

Knowledgeable, no pressure, kind Yes I will recommend this dealership gladly. As a matter of fact I already have. Ask for Martin Stankov and Philip Mansour. Definitely get the educati More

by PPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Stankov
Jan 18, 2018 -

Rusnak/Westlake Audi responded

We so appreciate your business, and this excellent feedback. Thank you for being a part of the Rusnak/Westlake Audi family. -Ken C., General Manager

January 03, 2018

Love Audi Rusnak Westlake and Andrew! Audi. Rusnak westlake and Andrew T. are the Best! The customer service from this dealer is exceptional ! This is my 4 th lease from Andrew and I rec More

by Coops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Jan 18, 2018 -

Rusnak/Westlake Audi responded

I am so pleased to hear about your top notch experience here at Rusnak/Westlake Audi. I am glad to know that you had a transparent and professional visit. -Ken C., General Manager

January 02, 2018

seamless and quick Everything worked out well and we were able to complete the transactions quickly and as expected. We bought one car and leased another and Andrew did More

by Luis Fernando Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Jan 18, 2018 -

Rusnak/Westlake Audi responded

Thank you Luis! So glad to hear that you had an easy experience with us! -Ken C., General Manager

December 20, 2017

New purchase The team at Audi made it easy and pleasant to purchase a new car. I would recommend this location to anyone looking to purchase an Audi.. More

by First time Audi owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fay Moghadamniafalakdeh
Jan 02, 2018 -

Rusnak/Westlake Audi responded

Thank you for the great review! I am so happy to know that you enjoyed your visit. We look forward to working with you in the future. -Ken C., General Manager

December 07, 2017

Outstanding service, thank you Carl Seehoffer! Carl & his team take the time to explain my vehicles concerns. He is honest, fair & I trust his judgement. I’ve owned multiple Audi’s based on his cap More

by KristyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Seehoffer
Dec 18, 2017 -

Rusnak/Westlake Audi responded

Kristy, I am happy to hear that Carl and the Service team delivered a great experience. Thank you for your business! -Ken C., General Manager

November 26, 2017

Excellent experience with Andrew. Andrew was great and very respectful of my time and wishes. This was my 3rd Audi through him, and he is a joy to work with. I expect to keep coming ba More

by Vineendra Jain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Dec 04, 2017 -

Rusnak/Westlake Audi responded

Vineendra, congratulations on you new Audi! We appreciate your business and the great review. Thank you for choosing Rusnak/Westlake Audi. -Ken C., General Manager

November 17, 2017

Great Service Adam in the service department does an excellent job. He makes sure you get the service a quality dealer can provide. WELL DONE ADAM Rusnak needs more More

by mkirk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Rusnak/Westlake Audi responded

Thank you for the kind regards to our team member Adam! We appreciate your feedback and your business. -Ken C., General Manager

October 19, 2017

Service Checking was fast and easy. Everything was explained to me. Turn around was 30 minutes faster than quited. The work was well done. Adam is pleasant an More

by Audiowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Rusnak/Westlake Audi responded

Thank you for the great review of your Service experience. I am glad to know that you enjoyed thorough communication, and a quick experience. Thank you for recognizing Adam! -Ken C., General Manager

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