Rusnak/Westlake Audi
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service and Tires prompt and efficient service did everything needed in one appointment We also needed unscheduled tire alignment and you were able to help us that sam prompt and efficient service did everything needed in one appointment We also needed unscheduled tire alignment and you were able to help us that same day. More
5 Star treatment Rusnack Audi TO Can’t say enough about Carl - service manager Goes out of his way to deliver and resolve issues. Always in and out with 5 star treatment. Thank y Can’t say enough about Carl - service manager Goes out of his way to deliver and resolve issues. Always in and out with 5 star treatment. Thank you Carl! Second new Audi in 2 years at Rusnack Audi TO because of you! More
Excellence The people who work here are very professional and knowledgeable of their work. They did excellent job and I'm very please. I will always take my Audi The people who work here are very professional and knowledgeable of their work. They did excellent job and I'm very please. I will always take my Audi A7 to Rusnak Westlake Audi for whatever service needed. More
Complete Confidence in the Service Department I know that my vehicle will be returned with the necessary repairs done according to Audi specifications. Carl and Jesus coordinated my repairs in a I know that my vehicle will be returned with the necessary repairs done according to Audi specifications. Carl and Jesus coordinated my repairs in a timely manner and insured that I had a loaner vehicle in the interim. First class service. More
Very pleasant and efficient When I arrived at the dealership I was treated right away by a service member who I explained all the problems with the car to. My service assistant r When I arrived at the dealership I was treated right away by a service member who I explained all the problems with the car to. My service assistant right away sent me over to get set up with a loaner while all the paper work was being drawn up. I was in and out with a loaner and my car completely taken care of within 10 minuets. More
ALWAYS A GOOD EXPERIENCE! I recently decided to purchase my leased SQ5 because I love it so much. Andrew walked me through the process and made it as painless as possible. Afte I recently decided to purchase my leased SQ5 because I love it so much. Andrew walked me through the process and made it as painless as possible. After all the paperwork was complete, he offered to show me features in my car that he noticed I had not been using. In my opinion, he went above and beyond his job requirements and I received the kind of service one gets when buying a new car. I would highly recommend Rusnak Audi! More
Longtime Satisfied Customer Have always had a good buying experience with Rusnak Audi. My recent transaction was no different. I appreciate Blakey coming in on his day off to com Have always had a good buying experience with Rusnak Audi. My recent transaction was no different. I appreciate Blakey coming in on his day off to complete the deal. Great price and I love my new Q7! More
Pass Oxnard to drive to these guys... very satisfied so far! Pass Oxnard Deslership to get to these guys... very satisfied so far across the board. Would definitely recommend to anyone car shopping. Note: terri Pass Oxnard Deslership to get to these guys... very satisfied so far across the board. Would definitely recommend to anyone car shopping. Note: terrible experience at the Oxnard dealership. Dishonest. Disrespectful. Have heard same from many others. More
Unprofessional behavior and lack of respect for the customers needs. Mr. Madden was very uncooperative and mislead information. When asked for to additional information to calculated cost he for the customers needs. Mr. Madden was very uncooperative and mislead information. When asked for to additional information to calculated cost he became hostile and raised his voice. When asked to speak to another person who could discuss this information in a professional manner he refused to transfer my call to another manager or superior. As a female this was very offensive. I hope this brings light to what can be expected from this employee. More
Service visit due to leak in passenger compartment. Jesus did a great job! Very courteous and professional. Rusnak Audi is great to work with. I really appreciate their knowledge and great customer s Jesus did a great job! Very courteous and professional. Rusnak Audi is great to work with. I really appreciate their knowledge and great customer service. More