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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 525 reviews

May 16, 2018

Very attentive service Rusnak has always treated me fairly and come through for me with their service team. My TT Quattro Roadster is 18 years old and runs like a top. More

by A2001tt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
May 25, 2018 -

Rusnak/Westlake Audi responded

We appreciate your kind words and strong recommendation! We're so thrilled that you had a great experience with us and look forward to working with you again soon!-Andrew Arizmendi, General Manager

May 03, 2018

Excellent experience We are very happy with our purchase - especially the salesmen. Blakely and Harrison King. They made , a usually dreaded experience, a fun and smooth More

by Daria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blakely King and Harrison King
May 11, 2018 -

Rusnak/Westlake Audi responded

We're so glad you had a positive experience and that Blakely and Harrison made your dream car a reality! Thank you for the kind review, we truly appreciate it! We look forward to working with you again in the future!!Andrew Arizmendi, General Manager

May 02, 2018

Quick and easy, honest and friendy. Got the car I wanted for the price I wanted and no hassles! Nick was super informative and honest. Did everything the way I would expect from a high e More

by Rick66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Nicholas Diaz, Carl Seehoffer
May 11, 2018 -

Rusnak/Westlake Audi responded

Congrats on your new vehicle! We are so pleased that you had a great experience with our dealership. Thank you so much for your business and your service--we look forward to seeing you again!-Andrew Arizmendi, General Manager

April 26, 2018

Excellent and timely service Rusnak Audi has excellent and very knowledgeable service technicians who always provide the best of service in a timely manner. This is my second Audi More

by Dogwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Galloway
May 04, 2018 -

Rusnak/Westlake Audi responded

We are so happy that you had a wonderful experience with our team and the services we provide! Thank you so much for this feedback, it is greatly appreciated! We look forward to your next visit! -Andrew Arizmendi, General Manager

March 31, 2018

Regular Service Old quality but very expensive, $430.00 for an oil change and car wash ridiculously expensive. The vast majority of the charge was for labor and I don More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Rusnak/Westlake Audi responded

Thank you for your thoughtful review about our staff and your experience with us! It means a lot and we are so thrilled that you have pleasant encounters when working with us. We look forward to seeing you again! -Andrew Arizmendi, General Manager

March 31, 2018

45000 mile service, new tires It was very easy to schedule the appointment online. Helpful and friendly people. In and out quickly with loaner available on premises. Work done on t More

by Audiowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 06, 2018 -

Rusnak/Westlake Audi responded

We are so happy that you had a wonderful experience with us! Thanks for leaving your feedback, it means a lot! We hope you'll come back soon so we can work together again. Andrew Arizmendi, General Manager

March 22, 2018

Great team There is a great team working at the Rusnak Audi. Someone is always available to help when I come in. I recommend this dealership to everyone. More

by johanna_duc@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Teramatsu
Mar 29, 2018 -

Rusnak/Westlake Audi responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.Andrew Arizmendi, General Manager

March 16, 2018

professional service The process was easy, from start to finish auto was repaired, used a coupon sent in the mail and saved 15% Jesus Gonzales was my service advisor More

by Michael Handelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Gonzalez
Mar 29, 2018 -

Rusnak/Westlake Audi responded

We're so glad that we were able to go above and beyond your expectations at Rusnak/Westlake Audi! Please let us know if there is anything else we can do for you; we are more than happy to help! . -Andrew Arizmendi, General Manager

March 13, 2018

Pinnacle of Customer Service The service here blows away any competition from any other dealership I have worked with so far. Service staff take the extra time to explain any repa More

by A6_driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Gonzalez
Mar 29, 2018 -

Rusnak/Westlake Audi responded

Thank you so much for your loyalty to Rusnak/Westlake Audi and for taking the time to review us! Please feel free to come back and see us anytime! Have a wonderful day! . -Andrew Arizmendi, General Manager

March 11, 2018

Great Experience Everything was negotiated over the phone, the car was washed, fueled and docs ready for signature! I was in and out with my new new car in less than 3 More

by mportillo3122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Madden
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