Rusnak/Westlake Audi
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very attentive service Rusnak has always treated me fairly and come through for me with their service team. My TT Quattro Roadster is 18 years old and runs like a top. Rusnak has always treated me fairly and come through for me with their service team. My TT Quattro Roadster is 18 years old and runs like a top. More
Excellent experience We are very happy with our purchase - especially the salesmen. Blakely and Harrison King. They made , a usually dreaded experience, a fun and smooth We are very happy with our purchase - especially the salesmen. Blakely and Harrison King. They made , a usually dreaded experience, a fun and smooth purchase. I highly recommend them and Rusnak. More
Quick and easy, honest and friendy. Got the car I wanted for the price I wanted and no hassles! Nick was super informative and honest. Did everything the way I would expect from a high e Got the car I wanted for the price I wanted and no hassles! Nick was super informative and honest. Did everything the way I would expect from a high end auto dealer. Carl and his service team are top notch. Helping me get my car perfectly appointed and suited for me. My confidence in my car is times 10 because of the care taken in the service department. By far my best experience in any car dealership! More
Excellent and timely service Rusnak Audi has excellent and very knowledgeable service technicians who always provide the best of service in a timely manner. This is my second Audi Rusnak Audi has excellent and very knowledgeable service technicians who always provide the best of service in a timely manner. This is my second Audi and I have been having my cars serviced there for the past 10 years and would go nowhere else. Everyone has always been very helpful with answering all my questions and providing me with a very nice loaner car when needed. I recommend this dealership to my friends and clients. More
Regular Service Old quality but very expensive, $430.00 for an oil change and car wash ridiculously expensive. The vast majority of the charge was for labor and I don Old quality but very expensive, $430.00 for an oil change and car wash ridiculously expensive. The vast majority of the charge was for labor and I don’t believe an oil change is really that labor intensive. More
45000 mile service, new tires It was very easy to schedule the appointment online. Helpful and friendly people. In and out quickly with loaner available on premises. Work done on t It was very easy to schedule the appointment online. Helpful and friendly people. In and out quickly with loaner available on premises. Work done on time. More
Great team There is a great team working at the Rusnak Audi. Someone is always available to help when I come in. I recommend this dealership to everyone. There is a great team working at the Rusnak Audi. Someone is always available to help when I come in. I recommend this dealership to everyone. More
professional service The process was easy, from start to finish auto was repaired, used a coupon sent in the mail and saved 15% Jesus Gonzales was my service advisor The process was easy, from start to finish auto was repaired, used a coupon sent in the mail and saved 15% Jesus Gonzales was my service advisor and provided excellent service More
Pinnacle of Customer Service The service here blows away any competition from any other dealership I have worked with so far. Service staff take the extra time to explain any repa The service here blows away any competition from any other dealership I have worked with so far. Service staff take the extra time to explain any repair or service item, and all options that you have for dealing with it. They will take the time to actually check records and make sure that the customer does not do the same service twice, or overlook a potential coupon. Tires aren't checked on the ground with 30% of it hidden - the car is put on a lift and properly evaluated. It's so simple to execute properly, but many service centers just don't take the time, and Rusnak/Westlake Audi does everything right. Right for the customer and right for the vehicle. More
Great Experience Everything was negotiated over the phone, the car was washed, fueled and docs ready for signature! I was in and out with my new new car in less than 3 Everything was negotiated over the phone, the car was washed, fueled and docs ready for signature! I was in and out with my new new car in less than 30 minutes More